Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and automatic doors.
- This entrance is in the stableyard, to the right of visitor reception.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system, facilities for assistance dogs and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is within the stableyard. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and communication cards.
- You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
- There are children's bikes available to borrow.
There is an accessible bus that goes to the stableyard and back from the overflow car park on busy days only.
Route to (the Stableyard Tea-room)
- Exit the main car park and cross the road using the zebra crossing.
Follow the road down until you reach the archway which is the entrance to the stableyard.
Inside the stableyard you will find the tea room. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Picnic Area
- The following information describes the picnic area located within the stableyard.
- There is step-free level access into the area.
- There are tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The distance between the floor and the underside of the lowest picnic table is 69cm.
- The distance between the floor and the underside of the highest picnic table is 70cm.
- The surface height of the lowest table is 74cm.
- The surface height of the highest table is 76cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
Entrance
- The entrance surveyed is located in the stableyard, to the right of visitor reception.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- There are double automatic doors which open towards you.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a tea room which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: large print menus, handheld menus and menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled cutlery.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, bench seats and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- The following furniture is permanently fixed: some of the chairs.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.