Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: on site-transport, a large map in the car park and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found within the stableyard.
- This toilet with adaptations for disabled people is approximately 30m from the stableyard visitor reception.
- The standard toilets surveyed can be found within the stableyard.
Admissions
- At this location the following are free to access for all visitors: parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Sydenham.
- Sydenham Station is approximately 30 miles away.
There is not a regular bus service from the station to the site. - For the latest travel options and information you can plan your travel using Translink (opens new tab).
Visitor Reception (Admission Hut)
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 56cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 73cm.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- Visitors will come out to you car, you do not have to enter the hut.
Parking (Accessible Car Park)
- This site has a car park.
- The vehicle route from the main road to the car park includes: potholes and speed bumps.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are 7 Blue Badge parking bays.
- Obstacles from the car park include: uneven surfaces, slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Main Car Park)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a gravel and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: uneven surfaces, slopes/ramps, a road crossing, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Trails Car Park)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a gravel and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 2 Blue Badge parking bays.
- Obstacles from the car park include: slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Visitor Reception (Stableyard)
- There is step-free level access into the area.
- The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 100cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 109cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are armchairs and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Route to (the Stableyard Visitor Reception)
- Exit the main car park and cross the road using the zebra crossing.
Follow the road down until you reach the archway which is the entrance to the stableyard.
Inside the stable yard you will find the visitor reception. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and communication cards.
- You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
- There are children's bikes available to borrow.
There is an accessible bus that goes to the stableyard and back from the overflow car park on busy days only.
Entrance (Stableyard - Toilet with Adaptations and Female Standard Toilet)
- The entrance surveyed is located within the stableyard.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 118cm.
Toilet with Adaptations (Stableyard - Ambulant - Right Hand Transfer)
- This toilet is located within the stableyard.
- There is step-free level access into the toilet.
- This toilet is approximately 2m from the toilets entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 94cm.
- The door has a locking handle.
- The dimensions of the cubicle are 153cm x 196cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 90cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 95cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 86cm.
- The height of the hand dryer is 92cm.
- The height of the baby change is 89cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a mirror.
- The height of the coat hook is 133cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, all grab rails, the floor and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Female)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a high colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 70cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.