Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms and historic interiors.
The most accessible entrance has a steep ramp/slope, manual doors and a narrow entrance opening.
This entrance is at the front of the mansion house.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
The Loggia Room on the ground floor is accessed by steps.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, Braille information, a hearing assistance system which is not signed, facilities for assistance dogs, maps, on site-transport and sensory packs.
The sensory pack includes: ear defenders. For more information about reserving a pack, and any charges, please contact the venue before your visit.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is within the stableyard. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, soft toy and communication cards.
You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the stableyard visitor reception. View more information about booking and collection of equipment.
There are children's bikes available to borrow.
There is an accessible bus that goes to the stableyard and back from the overflow car park on busy days only.

From visitor reception, go across the picnic area and exit the stableyard.
Turn right through the accessible car park and turn right again.
Follow the accessible path up until you reach a crossroads.
Turn left and the mansion house is on the left.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The entrance surveyed is located at the front of the mansion house.
There is step-free access via ramp at the entrance.
The steep ramp is over 150cm wide, with no handrails.
There are double manual doors (with one door locked) which opens away from you.
The width of the opening is 69cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
The locked door can be unlocked to provide wider access.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet and a video on tablet or mobile phone.
The tour route may vary depending on the day.
There is no (or very little) background noise along the tour route.
The following may be experienced on the tour: strong smells and tactile experiences.
Tour information includes the following formats: information booklets, Braille and information board.
The tour has a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
There are chairs with armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles and uneven floorboards.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are low along parts of the tour route.
There are 7 steps to access the Loggia Room on the ground floor.
The steps are not clearly marked but there is a handrail on the right going down.