Access Guide

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Summary

View information about opening hours.
The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps) and doors permanently held open.
This entrance is at the front of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block by the car park, to the left after entering the toilet block. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.
Please speak to a member of staff for more details on borrowing equipment.

From the Blue Badge bays, head to the left and follow the pavement round to the tea-room entrance.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the front of the building.
There is stepped access at the entrance.
The slight slope is over 150cm wide.
The slope overcomes the steps.
There are 4 steps, which are unmarkedhandrails on both sides.
The handrails cover all steps.
There is a single manual door which is permanently open.
The width of the opening is 92cm.
There is a second manual door which is permanently open.
The width of the opening is 85cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

This is a tea room which serves hot and cold snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus and counter menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups and takeaway cutlery.
Lighting levels are moderate to good.
There is background noise here.
There is not a hearing assistance system.
The counter is 85cm high.
There is step-free level access around the seating area.
There are tables, stools and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 72cm.
The following furniture is permanently fixed: some of the tables.
All flooring in the area is smooth and even.

The following information describes the picnic area located on the right side of the tea-room.
Access into the area is via a steep ramp/slope.
The slope is over 150cm wide.
There are picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are not available.
The distance between the floor and the underside of the lowest picnic table is 80cm.
The distance between the floor and the underside of the highest picnic table is 88cm.
The following furniture is permanently fixed: all of the chairs and all of the tables.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to gravel.