Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has steps and a door permanently held open.
- This entrance is in the courtyard, on the right-hand side of the house as you approach from the car park.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There is step-free access to the Great Kitchen only.
There is a step up and down into one of the rooms on the ground floor. - There is a team member available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, a clearly signed hearing assistance system and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is within the main toilets, directly opposite the entrance to the house courtyard. View information about this toilet (new tab).
- There is a separate exit.
- The exit has step-free level access and a manual door.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the House)
- Follow the path from visitor reception.
Continue ahead at the fork.
The courtyard entrance will be on the left.
Once through the courtyard entrance, the house is ahead. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are concrete and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Entrance (Courtyard)
- The entrance surveyed is located in the courtyard area.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 151cm.
Entrance (House)
- The entrance surveyed is located in the courtyard, on the right-hand side of the house as you approach from the car park.
- There is stepped access at the entrance.
- There are 7 steps, which are unmarkedno handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which is permanently open.
- The width of the opening is 100cm.
- There are balustrades either side of the steps to provide support.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- There is background noise which varies, depending on the time of day.
- The following may be experienced on the tour: tactile experiences.
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
Stairs (Main Staircase)
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with handrails on both sides.
- The highest step is 19cm high.
- Lighting levels are moderate to good.
Stairs (Servant's Staircase)
- The floors which are accessible by stairs are 1, G.
- There are 11 steps between floors.
- The steps are not clearly marked with no handrails.
- The highest step is 17cm high.
- Lighting levels are moderate to good.
Exit
- The exit is located on the ground floor, off the kitchen.
- There is step-free level access at the exit.
- There is a single manual door which opens towards you.
- The width of the opening is 102cm.
- There is a small lip on the threshold of the exit with a height of less than 1.5cm.