Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and a manual door.
This entrance is at the front of the building.
There is step-free access to the majority of the venue once inside.
There is a step into the bookshop area.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the Stableyard. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Manual wheelchairs and walking sticks are also available to borrow for the house tour.

From the visitor reception exit, follow the path straight ahead. Continue through the gated entrance, and past the picnic seating area. The entrance to the shop is on the right.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
The width of the door opening is 101cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The majority of aisle widths are under 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 100cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
There is a second door to enter the shop. The door is 89cm wide and is permanently held open.

Access into the shop is via a step.
There is 1 step, which are unmarked, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 87cm.
Internally the door has a low colour contrast.
The majority of aisle widths are over 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is no step-free level access around the shop.
Access around the shop is via a slight ramp/slope.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The payment counter is in the main shop area.