Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a manual door.
- This entrance is at the front of the restaurant.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the Stableyard. View information about this toilet (new tab)
- There is also an entrance to the rear of the restaurant which is a dog friendly area. There is a manual door which opens towards you and a step at this entrance.
Route to (the Restaurant)
- From the visitor reception exit, follow the path straight ahead. Continue through the gated entrance, and past the picnic seating area. The entrance to the restaurant is on the right.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the right side of the restaurant.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 101cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a restaurant which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around some of the seating area.
- There are tables, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Additional seating which does not have step-free level access is located at the rear of the restaurant.
- Some of the seating area has stepped access.
- There is a long, slight ramp between the counter and the seating area.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Manual wheelchairs and walking sticks are also available to borrow for the house tour.