Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a steep ramp/slope and doors permanently held open.
This entrance is in the paved courtyard.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the courtyard at the rear of the visitor reception. View information about this toilet (new tab).
There is a separate exit.
The exit has step-free level access and manual doors.

You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, magnifying glass, activity sheets and soft toy.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

On leaving the visitor reception, turn immediately left and follow the path.
The café is straight ahead.
The route to the area is step-free level.
Path surfaces along the route are gravel and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located on the side of the building with the paved courtyard.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with no handrails.
There are double manual doors which are permanently open.
The width of the opening is 127cm.
There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

This is a café which serves hot and cold snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: large print menus, handheld menus and written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high with a tray rail.
The counter is 90cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables, armchairs and chairs without armrests available in the seating area.
There are no tables which are at a suitable height for a wheelchair user.
The surface height of the tables is 77cm.
All flooring in the area is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

The exit is located between the main seating area and counter.
There is step-free level access at the exit.
There are double manual doors which are permanently open.
The width of the opening is 127cm.
There is a small lip on the threshold of the exit with a height of more than 1.5cm.
The doors are closed in poor weather conditions.

The following information describes the picnic area located at the front and back of the café.
There is step-free level access into the area.
There are bench seats and picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are available.
The distance between the floor and the underside of the lowest picnic table is 73cm.
The surface height of the lowest table is 77cm.
The following furniture is permanently fixed: all of the chairs and all of the tables.
There is step-free level access around some of the area.
Some of the surface in the picnic area in the area is smooth and even.
Where the flooring is not smooth or even, this is due to grass.