Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a door permanently held open.
- This entrance is in the courtyard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found in the toilet block to the rear of the Granary Kiosk.
- This toilet with adaptations for disabled people is approximately 4m from the toilet block entrance.
- The standard toilets surveyed can be found in the toilet block to the rear of the Granary Kiosk.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: accessible maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- The cycles that can be borrowed are children's balance bikes.
Route to (the Granary Kiosk)
- From the visitor reception follow the pathway around to the right and walk towards the manor house.
Proceed ahead, passing the second-hand bookshop on the left.
Continue ahead towards the walled courtyard to a slightly sloped entrance.
Enter the courtyard and the Granary Kiosk is located to the right. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, concrete and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
- There is also an alternative stepped (one step) entrance to the courtyard.
Picnic Area (Courtyard)
- The following information describes the picnic area located in the courtyard outside the entrance to the Granary Kiosk.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The standard height for the underside of picnic tables is 74cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around some of the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and cobbles.
Entrance (Service Counter)
- The entrance surveyed is located to the left of the entrance slope.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Entrance (Seating Area)
- The entrance surveyed is located to the right of the entrance slope.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and menu boards.
- The following are available here: drinking straws, takeaway cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled mugs.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The counter is 85cm high.
- There is step-free level access around the seating area.
- There are tables, bench seats and chairs with armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- All flooring in the area is smooth and even.
Entrance (Toilet Block)
- The entrance surveyed is located at the rear of the Granary Kiosk.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with a handrail on the left going up.
- There is a single manual door which is permanently open.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Toilet with Adaptations (Toilet Block - Rear of Courtyard - Ambulant - Right Hand Transfer)
- This toilet is located in the toilet block to the rear of the Granary Kiosk.
- There is step-free level access into the toilet.
- This toilet is approximately 4m from the toilet block entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 78cm.
- The door has a hook lock.
- The dimensions of the cubicle are 143cm x 217cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 75cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 97cm.
- The height of the hand dryer is 100cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin, a pedal bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 110cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat and all grab rails.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block - Rear of Courtyard)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 79cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Toilet Block - Rear of Courtyard)
- There is step-free level access into the room.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 88cm.
- The wash basin tap type is twist/turn.
- There is a chair without armrests available in the room.
- Waste bins include: a nappy bin and a general waste bin without lid.