Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a café.
- Additional amenities in this area include: Bookshop and Countryside.
- The most accessible entrance has step-free level access.
- Other floors can be accessed via: stairs.
- At the time of our visit the hearing assistance system was working.
- Toilet and changing facilities available include: step free standard toilets and a toilet with some adaptations for disabled people.
- This toilet with adaptations for disabled people is approximately 30m from the car park.
Entrance (Café and Bookshop)
- The entrance surveyed is located at the front of the café.
- There is step-free level access at the entrance.
- There are double manual doors which open towards you.
- The width of the opening is 124cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Shop (Bookshop)
- Access into the shop is via steps.
- There are 10+ steps, which are unmarked, with a handrail on the left going up.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are bright.
- The bookshop is accessed through the café downstairs.
There are two steps down in the café which are used to access the stairs to the bookshop. They are clearly marked but don't have any handrails.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- Lighting levels are varied.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter under 85cm high without a tray rail.
- The counter is 76cm high.
- There is step-free level access around some of the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 73cm.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Additional seating which does not have step-free level access is located at the rear of the café.
- Some of the seating area has stepped access.
- There are two steps down to access the collection point and more seating.
Food can be brought to the tables if needed.
Picnic Area
- The following information describes the picnic area located outside the café.
- There is step-free level access into the area.
- There are bench seats and picnic tables.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 69cm.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located within the toilet block, to the left of the female standard toilets.
- Access into the toilet is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- This toilet is approximately 20m from the café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 82cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 220cm x 210cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- There is a pull chain flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is no dropdown rail.
- The following fixtures can be reached from the toilet seat: toilet roll holder and hand dryer.
- The following fixtures cannot be reached from the toilet seat: wash basin and soap dispenser.
- The height of the toilet seat above floor level is 45cm.
- The height of the toilet roll holder is 102cm.
- The wash basin tap type is push.
- The height of the wash basin is 70cm.
- The height of the soap dispenser is 102cm.
- The height of the hand dryer is 112cm.
- The height of the baby change is 86cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a sanitary bin and a clinical waste bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: all grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are bright.
Standard Toilet
- Access into the toilet is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 74cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 72cm.
- The wash basin tap type is push.
- Lighting levels are varied.
- There are hand dryers.