Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a food kiosk.
- Additional amenities in this area include: Countryside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a clearly signed hearing assistance system and a large map in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and standard toilets.
- The standard toilets surveyed can be found in between the café and Ice Cream, Drinks and Snacks kiosk.
Admissions
- At this location the following are free to access for all visitors: the countryside.
- At this location the following areas are free to access for National Trust members but payable for everyone else: parking.
- Parking is free for National Trust members but chargeable for all other visitors.
- This site does not offer companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Box Hill and Westhumble.
- Box Hill and Westhumble train station is 1.5 miles from Box Hill.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a gravel and cobbled surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are 4 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 290cm x 437cm.
- There is no hatched zone.
- The nearest Blue Badge bay is 10m from the Café.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: accessible maps.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- There is step-free level access into the area.
- There is step-free level access around the area.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
- There is step-free level access to the counter.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available include: a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Customers do not need to go into the hut.
Outdoor Spaces
- The access points to the area are located off the main car park, next to the visitor reception.
- This is an open gap at the surveyed access point.
- There are bollards at the access point which have a minimum width of 114cm and are 68cm high.
- The bollards do not contrast visually with the ground.
- The following outdoor facilities are available: open countryside.
- The outdoor spaces include the following surfaces: loose chippings, gravel and bonded gravel.
- Footpaths are available in all of the outdoor spaces.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around the area.
- There are slight ramps/slopes without handrails in the main areas.
- There is a slight slope to access the viewpoint.
- There are bench seats situated along the paths for people to rest.
Eating and Drinking (Ice Cream - Drinks and Snacks)
- This is a kiosk which serves hot and cold snacks.
- Access into the area is via steps.
- There are 2 steps, which are unmarked, with a handrail on the right going up.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws and takeaway cups.
- There is background noise here which varies, depending on the time of day.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 101cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are bench seats available in the seating area.
- The seating area does not have: a priority table.
- The following furniture is permanently fixed: all of the chairs.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
Toilet Block with Adaptations (Right Hand Transfer)
- This toilet is located in between the Café and Ice Cream - Drinks and Snacks kiosk.
- There is step-free level access into the toilet.
- This toilet is approximately 7m from the café entrance.
- There is pictorial signage on or near the door.
- The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a push button lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 200cm x 212cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 114cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 51cm.
- The height of the toilet roll holder is 110cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 69cm.
- The height of the soap dispenser is 106cm.
- The height of the hand dryer is 104cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the dropdown rail, the internal door, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: all grab rails.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 65cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.