Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is the accessible entrance at the front right of the café.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (Boscastle Café from the Public Car Park)
- Follow the road from the public car park downhill towards the harbour.
Continue down the right side of the river until you reach the café on the right before the bridge. - The route to the area is step-free level and is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Accessible)
- The entrance surveyed is located at the front right of the café.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 172cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Entrance (Main)
- The entrance surveyed is located at the front left of the café.
- There is stepped access at the entrance.
- There are 2 steps, which are unmarked, with no handrails.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 68cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and counter menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 78cm.
- All flooring in the area is smooth and even.