Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and manual doors.
- This entrance is the entrance located at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets, a toilet with some adaptations and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found around the right side of the the toilet block, to the right of the Wharf Tea-room..
- This toilet with adaptations for disabled people is approximately 10m from the tea-room entrance..
- The standard toilets surveyed can be found in the toilet block, to the right of the Wharf Tea-room.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the tickets and information building. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (Wharf Tea-room)
- Pass to the right of the tickets and information building and the Wharf Tea-Room is ahead on the left.
- The route to the area is step-free level.
- Path surfaces along the route are gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Toilet with Adaptations (Toilet Block - Ambulant - Right Hand Transfer)
- This toilet is located around the right side of the toilet block, to the right of the Wharf Tea-room.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the tea-room entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 89cm.
- The door has a locking handle.
- The dimensions of the cubicle are 149cm x 220cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 62cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: wash basin, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 45cm.
- The height of the toilet roll holder is 84cm.
- The wash basin tap type is sensor.
- The height of the wash basin is 70cm.
- The height of the soap dispenser is 92cm.
- The height of the towel dispenser is 142cm.
- The height of the hand dryer is 122cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a sanitary bin.
- The cubicle does not have a mirror.
- The height of the coat hook is 161cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block)
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 74cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 59cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Toilet Block)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 88cm.
- The height of the baby change table is 90cm.
- The wash basin tap type is push.
- There is a chair without armrests available in the room.
- Waste bins include: a nappy bin and a general waste bin without lid.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free level access at the entrance.
- There are double manual doors which open towards you.
- The width of the opening is 120cm.
Eating and Drinking
- This is a tea room which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high with a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 73cm.
- All flooring in the area is smooth and even.
Exit (to Patio)
- The exit is located at the rear of the Wharf Tea-room.
- There is step-free level access at the exit.
- There are double manual doors (with one door locked) which opens away from you.
- The width of the opening is 66cm.
Picnic Area
- The following information describes the picnic area located at the front and rear of the tea-room.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 70cm.
- The distance between the floor and the underside of the highest picnic table is 75cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.