Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a gate.
- This entrance is the access point near the start of the car park.
- There is not a member of staff available for help and assistance.
- The following are also available: seating and on site-transport.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is around the right side of the toilet block, to the right of the Wharf Tea-room. View information about this toilet (new tab)
- The standard toilets surveyed can be found in the toilet block to the left of the exhibition building.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the tickets and information building. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Parkland)
- The access point to the parkland is directly opposite the tickets and information building, across the car park entrance road.
- The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
- The buggy service is available to take visitors to the castle entrance, bypassing the steep sloped paths.
Outdoor Spaces (Parkland)
- This information is for the access point located near the start of the car park area, opposite the ticket and information building.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There is a gate at the surveyed access point which is permanently held open.
- The width of the gap is 158cm.
- The following outdoor facilities are available: parkland.
- The outdoor spaces include the following surfaces: grass, gravel and compact earth.
- Footpaths are available in some of the outdoor spaces.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are slight ramps/slopes without handrails and steep ramps/slopes without handrails in the main areas .
- The route from the car park to the castle has some steep slopes and uneven surfaces.
- There are some bench seats situated along the paths for people to rest.
Hikes and Trails (around the Castle)
- The walk is approximately 500 metres.
- Starting from the buggy drop-off in front of the castle entrance, this circular walk takes you all around the castle and moat.
- The walk is not open 24 hours.
- None of the paths are lit at night.
- The route includes the following surfaces: gravel.
- The route is not clearly signposted.
- Seating is available on the route.
- There are no toilet facilities along the route.
- The path around the castle includes some long slight slopes and some uneven surfaces.
A 40-minute guided tour of this walk is also available.
Picnic Area
- The following information describes the picnic area located to the right of the café and exhibition building.
- Access into the area is via a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 71cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is no step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to compacted earth and grass.