Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a museum.
- The most accessible entrance has step-free level access, a manual door and a door permanently held open.
- This entrance is the entrance located opposite the castle entrance.
- There is step-free access once inside.
- There is not a member of staff available for help and assistance.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: standard toilets.
- The nearest toilet with adaptations for disabled people is around the right side of the toilet block, to the right of the Wharf Tea-room. View information about this toilet (new tab)
- The standard toilets surveyed can be found in the toilet block to the left of the exhibition building.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the tickets and information building. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Exhibition)
- From the tickets and information building, cross the car park to the access point directly opposite.
Follow the path, which includes some steep slopes and uneven surfaces to the castle.
Continue along the path around the castle to the opposite side.
Take the path opposite the castle gate to the exhibition building. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Exhibition and Conservation Suite)
- The entrance surveyed is located opposite the castle entrance.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 83cm.
Attraction / Exhibit
- The majority of walkway widths are under 120cm.
- There is no (or very little) background noise here.
- Exhibit information includes the following formats: pictorial.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- There are bench seats available in the area.
- All flooring in the area is smooth and even.
- Lighting levels are moderate to good.
Standard Toilet
- Access into the toilet is via steps and a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are 4 steps, which are unmarked, with a handrail on the right going up.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 62cm.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 56cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are no hand dryers.
- The steps to the female toilet have a handrail on the left going up.