Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a café.
- Additional amenities in this building include: toilets.
- The most accessible entrance has steps, manual doors and doors permanently held open.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
- The toilet with adaptations for disabled people surveyed can be found straight ahead from the entrance to the tea room.
- This toilet with adaptations for disabled people is approximately 4m from the tea room entrance.
- The standard toilets can be found on straight ahead from the entrance to the tea room.
- The standard toilets surveyed can be found male and female ground floor.
Route to (the Tea Room)
- From the visitor centre, proceed through the gate and continue straight ahead for approximately 50m.
Proceed up the steps to the right.
There are 10 steps with a height of 16cm.
Follow the pathway ahead to the tea room. - The route to the area includes more than 3 steps with a handrail.
- Path surfaces along the route are gravel and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Tea Room)
- The entrance surveyed is located at the front of the building.
- There is stepped access at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There are 6 steps, which are unmarked, with a handrail on the right going up.
- The handrail does not cover all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which are permanently open.
- The width of the opening is 90cm.
- There is a second set of manual doors (with one door locked) which opens towards you.
- The width of the opening is 60cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment and large-handled mugs.
- Lighting levels are varied.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- All flooring in the area is smooth and even.
Picnic Area
- The following information describes the picnic area located at the front of the tea room and Camellia House.
- There is step-free level access into the area.
- There are tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 74cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located straight ahead beyond the tea room entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 4m from the tea room entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 74cm.
- The door has a twist lock.
- Internally the door has a medium colour contrast.
- The dimensions of the cubicle are 150cm x 184cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 81cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 44cm.
- The height of the toilet roll holder is 58cm.
- The wash basin tap type is push.
- The height of the wash basin is 74cm.
- The height of the hand dryer is 97cm.
- The height of the baby change is 92cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 74cm.
- Internally the door has a medium colour contrast.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 58cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.