Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a clearly signed hearing assistance system, a companion/carer discount and maps.
At the time of our visit the hearing assistance system was working.
The nearest toilet with adaptations for disabled people is at the rear of the shop. View information about this toilet (new tab).

At this location the following are free to access for all visitors: parking.
At this location the following areas are free to access for National Trust members but payable for everyone else: the grounds and café.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Congleton.
Congleton train station is 2.6 miles from Biddulph Grange.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac surface.
Parking is free for all users.
Maps and information boards are available.
There are 4 Blue Badge parking bays.
There is no hatched zone.
The nearest Blue Badge bay is 38m from the visitor reception.
Obstacles from the car park include: slopes/ramps and a lack of pedestrian walkways to cross the car park.
There are parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 74cm.
Internally the door has a low colour contrast.
There is step-free level access around the area.
The majority of aisle widths are under 150cm.
There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
There is step-free level access to the counter.
The height of the counter is 94cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are varied.
The visitor reception is used to sign up new National Trust members.
The counter in front of the visitor reception is used for payment to enter the site.