Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and a manual door.
This entrance is at the front of the bookshop in the far right of the courtyard.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating and on site-transport.
At the time of our visit the hearing assistance system was not working.
This site is not part of the Sunflower Lanyard Scheme.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
With there only being one electric tramper, it is advised to book in advance.

From the visitor reception there is a pathway towards the hall.
Take the right hand path towards the walled garden and the rear of the hall.
Go past the walled garden, towards the rear of the hall there is a T-junction in the path. At the junction turn left.
There is another turn to the right which takes you into the stables area courtyard.
The bookshop is in the far-right corner of the courtyard.
The route to the area is step-free level.
Path surfaces along the route are compact earth and bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

Access into the shop is via a slight ramp/slope.
The ramp is under 75cm wide, with no handrails.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 77cm.
Internally the door has a high colour contrast.
The majority of aisle widths are over 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven floorboards.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 90cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.