Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is not part of the Sunflower Lanyard Scheme.

At this location the following are free to access for all visitors: the car park.
At this location the following areas are free to access for National Trust members but payable for everyone else: all of the site.
This site offers companion or carer discounts.
A regular companion/carer can apply to the National Trust for a free membership, or if it is a one off visit, they would be allowed in for free.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Leominster.
Leominster Station is approximately 5 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
This is an open air car park with a tarmac surface.
Parking is free for all users.
Maps and information boards are available.
There are 8 Blue Badge parking bays.
There is a hatched zone on both sides but not to the rear.
The nearest Blue Badge bay is 30m from the visitor reception.
Obstacles from the car park include: uneven surfaces and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
With there only being one electric tramper, it is advised to book in advance.

Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with handrails on both sides.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 98cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 76cm.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are coffee tables, stools and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

The exit is located straight ahead from the entrance.
There is step-free access via ramp at the exit.
There is a single manual door which is permanently open.
The width of the opening is 95cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.
There is a slight ramp between 75cm and 150cm wide beyond the exit, with no handrails.