Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has steps, manual doors, doors permanently held open and a narrow entrance opening.
- This entrance is at the front of the hall.
- There are 3 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information and on site-transport.
- This site is not part of the Sunflower Lanyard Scheme.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- With there only being one electric tramper, it is advised to book in advance.
Route to (the Hall)
- After leaving the visitor reception, exit the archway and follow the pathway.
The path heads around to the front of the hall. - The route to the area is step-free level.
- Path surfaces along the route are tarmac, gravel and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Entrance
- The entrance surveyed is located at the front of the hall.
- There is stepped access at the entrance.
- There are 10+ steps, which are unmarked, with a handrail on the left going up.
- Steps are split with a resting area.
- The handrail does not cover all steps.
- There are double manual doors (with one door locked) which open away from you.
- The width of the opening is 65cm.
- There is a second set of manual doors which are permanently open.
- The width of the opening is 140cm.
Tour
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- The majority of walkway widths are over 180cm.
- The tour can be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour and a video on tablet or mobile phone.
- Different tour types are available which may vary the tour time and route.
- There is background noise along the tour route.
- Tour information includes the following formats: Braille.
- The tour does not have a hearing assistance system.
- There are a mixture of chairs with and without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low throughout the tour route.
Stairs (Up)
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail on the right going up.
- Lighting levels are moderate to good.
Stairs (Down)
- The floors which are accessible by stairs are 1, G.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail on the left going down.
- Lighting levels are moderate to good.