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Bateman's - Mulberry Tea-room

Bateman's Lane, Burwash, East Sussex, TN19 7DS

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a manual door.
  • This entrance is the accessible entrance at the front of the building.
  • There is step-free access once inside.
  • There is restricted headroom at this property.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: standard toilets.
  • The nearest toilet with adaptations for disabled people is to the right of visitor reception. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (the Mulberry Tea-room)

  • From visitor reception, pass through the open gateway to the left.
    Follow the path down, and take the first path on the right.
    The entrance to the Mulberry Tea-room is on the left.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Accessible)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via slope at the entrance.
  • The slight slope is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which opens towards you.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Entrance (Rear)

  • The entrance surveyed is located at the rear of the building.
  • There is stepped access at the entrance.
  • There is 1 step, which is unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 72cm.

Eating and Drinking

  • This is a tea room which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 94cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, a mixture of chairs with and without armrests and bench seats available in the seating area.
  • The seating area does not have: a priority table.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • The following furniture is permanently fixed: some of the chairs.
  • All flooring in the area is smooth and even.

Picnic Area

  • The following information describes the picnic area located in front of and behind the tea-room.
  • There is step-free level access into the area.
  • There are tables and picnic tables.
  • Some chairs have armrests on both sides.
  • Adapted picnic tables are available.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • There is step-free level access around the area.
  • Some of the surface in the picnic area in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • Tables range from 73-75cm to the underside.

Standard Toilet (Rear Seating Area)

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 69cm.
  • The male standard toilet was surveyed.
  • There is also a female toilet in the same location.
  • The width of the widest cubicle door opening is 66cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.