Access Guide

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Summary

View information about opening hours.
Amenities in this building include: historic interiors and exhibition rooms.
The most accessible entrance has a slight ramp/slope, a manual door and a door permanently held open.
This entrance is the entrance located at the front of the house.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is stepped access once inside.
On the ground floor, access to the dining room (and exit via the Oast House Shop) is via a single step.
Some rooms on the first floor have a single step at the entrance threshold.
There is restricted headroom and restricted room to manoeuvre at this property.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information and Braille information.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is to the right of visitor reception.. View information about this toilet (new tab)
There is a separate exit.
The exit has steps, a manual door and a door permanently held open.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

From visitor reception, pass through the open gateway to the left.
Follow the path down, and take the first path on the right.
At the end, take the path between the hedges to the right, and go around the house to the front. At the side of the house, wheelchair users should take the slight slope onto the grass to bypass two steps in the path.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are compact earth, tarmac and paving stones.
The majority of the paths are not wide enough for wheelchair users.
There is no accessible shuttle to this area.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
There are doorways or openings used on the tour which are under 75cm wide.
The majority of walkway widths are under 120cm.
The tour can be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
There is background noise which varies, depending on the time of day.
Tour information includes the following formats: information booklets, Braille and pictorial.
Floor plans/maps are available for the tour route.
The tour does not have a hearing assistance system.
There are chairs without armrests at regular intervals along the tour.
The following furniture is permanently fixed: some of the chairs and all of the tables.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Lighting levels are low along parts of the tour route.
On the ground floor, there is a single step into the dining room. Visitors must overcome this step to exit via the Oast House Shop.
Some rooms on the first floor have a single step at the entrance threshold.

The exit is located through the Oast House Shop, at the side of the house.
There is not step-free access at the exit.
There are 2 steps, which have some clear markings, with no handrails.
Steps are split with a resting area.
Some of the steps are not at the recommended height (between 15cm - 18cm) .
There is an opening without doors.
There is a second manual door which is permanently open.
The width of the opening is 82cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.
Visitors requiring step-free access from the house can use the entrance.