Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: step free standard toilets, a parent and baby room and toilets with some adaptations.
There are 2 toilets with adaptations for disabled people.
The toilets with adaptations for disabled people surveyed can be found opposite the exit to visitor reception..
This toilet with adaptations for disabled people is approximately 10m from the visitor reception..
The standard toilets surveyed can be found opposite the exit to visitor reception.

Admissions

At this location the following are free to access for all visitors: the car park.
At this location the following areas are free to access for National Trust members but payable for everyone else: the whole site.
This site offers companion or carer discounts.

Public Transport

There is a bus stop within approximately 150m of the site.
Basildon Park bus stop is just outside the gates to the site; however, the driveway gates are approximately 292 metres from visitor reception.
The nearest train station is Pangbourne.
Pangbourne Station is approximately 2.4 miles from Basildon Park with occasional buses to Basildon Park gates bus stop.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

Parking

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This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces and speed bumps.
This is an open air car park with a compacted gravel surface.
Parking is free for all users.
Maps and information boards are available.
There are 5 Blue Badge parking bays.
The nearest Blue Badge bay is 35m from the visitor reception entrance.
Obstacles from the car park include: a lack of pedestrian walkways to cross the car park, slopes/ramps and uneven surfaces.
There are not parent and child parking bays available.
There is not a designated drop-off point.

Equipment and Resources to Borrow

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and activity sheets.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Visitor Reception

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Access into the area is via steps and a slight ramp/slope (which bypasses any steps).
The slope is between 75cm and 150cm wide, with no handrails.
There are 3 steps, which are unmarked, with handrails on both sides.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 88cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 105cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are armchairs and bench seats available in the visitor reception.
The following furniture is permanently fixed: some of the chairs and some of the tables.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is background noise here which varies, depending on the time of day.
Lighting levels are moderate to good.

Exit (Visitor Reception)

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The exit is located at the rear of visitor reception.
There is not step-free access at the exit.
There is 1 step, which is unmarked, with no handrails.
The steps are not at the recommended height (between 15cm - 18cm) .
There is a single manual door which opens away from you.
The width of the opening is 80cm.

Entrance (Toilets with Adaptations and Parent and Baby Room)

The entrance surveyed is located in the courtyard opposite the exit from visitor reception.
There is step-free level access at the entrance.
There is a single manual door which is permanently open.
The width of the opening is 107cm.

Toilet with Adaptations (Opposite Visitor Reception - Ambulant - Right Hand Transfer)

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This toilet is located in the courtyard opposite the exit from visitor reception.
There is step-free level access into the toilet.
This toilet is approximately 10m from the visitor reception.
There is pictorial and written text signage on or near the door.
The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
The width of the toilet door opening is 86cm.
The door has a sliding bolt lock.
The dimensions of the cubicle are 147cm x 210cm and it does not have a 150cm x 150cm turning space.
There is a lateral transfer space to the right of the seat but it is obstructed.
The lateral transfer space is 77cm from the side of the toilet pan to the wall.
There is a spatula flush on the non transfer side.
The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
There is a dropdown rail on the transfer side.
The following fixtures can be reached from the toilet seat: toilet roll holder.
The following fixtures cannot be reached from the toilet seat: wash basin and towel dispenser.
The height of the toilet seat above floor level is 48cm.
The wash basin tap type is lever mixer.
The height of the wash basin is 72cm.
The height of the towel dispenser is 100cm.
There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
There is a shelf located where it is reachable for seated and standing users.
The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
The cubicle has: a waste bin without lid and a sanitary bin.
The cubicle does not have a full length mirror.
There are coat hooks in the toilet at 125cm and 135cm from the floor.
The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
Lighting levels are moderate to good.
The pictorial and written signage is near the external door to the facilities.

Toilet with Adaptations (Opposite Visitor Reception - Ambulant - Left Hand Transfer)

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This toilet is located in the courtyard opposite the exit from visitor reception.
There is step-free level access into the toilet.
This toilet is approximately 10m from the visitor reception.
There is pictorial and written text signage on or near the door.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the toilet door opening is 85cm.
The door has a sliding bolt lock.
The dimensions of the cubicle are 148cm x 210cm and it does not have a 150cm x 150cm turning space.
There is a lateral transfer space to the left of the seat but it is obstructed.
The lateral transfer space is 78cm from the side of the toilet pan to the wall.
There is a spatula flush on the non transfer side.
The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
There is a dropdown rail on the transfer side.
The following fixtures can be reached from the toilet seat: toilet roll holder.
The following fixtures cannot be reached from the toilet seat: wash basin and towel dispenser.
The height of the toilet seat above floor level is 48cm.
The height of the toilet roll holder is 96cm.
The wash basin tap type is lever mixer.
The height of the wash basin is 73cm.
The height of the towel dispenser is 110cm.
There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
There is a shelf located where it is reachable for seated and standing users.
The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
The cubicle has: a waste bin without lid and a sanitary bin.
The cubicle does not have a full length mirror.
There are coat hooks in the toilet at 132cm and 133cm from the floor.
The following have a high colour contrast with their surroundings: the floor and all grab rails.
The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
Lighting levels are moderate to good.
The pictorial and written signage is near the external door to the facilities.

Parent and Baby Room / Baby Feeding Room (Opposite Visitor Reception)

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There is step-free level access into the room.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 68cm.
Internally the door has a low colour contrast.
The height of the baby change table is 81cm.
The wash basin tap type is twist/turn.
There is no seating available in the room.
Waste bins include: a nappy bin.