Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a reception, exhibition rooms and historic interiors.
The most accessible entrance has steps and manual doors.
This entrance is at the front of the building on the first floor.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is stepped access once inside.
There are single steps to enter occasional rooms on floor 3.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, Braille information and on site-transport.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the courtyard next to the tea room.. View information about this toilet (new tab)
There is a separate exit.
The exit has steps and manual doors.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and activity sheets.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

From visitor reception, follow the pathway under the clocktower and through the trees.
The pathway will connect to an open gravel roadway that leads to the house which is on the left. A shuttle is available from visitor reception to the House.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are compact earth, gravel, muddy and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
If a visitor is able to transfer from a wheelchair to a seat on the shuttle, a folded wheelchair can be taken.

The entrance surveyed is located on the first floor at the front of the house.
There is stepped access at the entrance.
There are 10+ steps, which are unmarked, with a handrail on the right going up.
Steps are split with a resting area.
The handrail does not cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
This entrance has a bell.
Features at a suitable height for a wheelchair user include: the bell.
There are double manual doors which open away from you.
The width of the opening is 134cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

There is step-free level access into the area.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There are tables and chairs without armrests available in the visitor reception.
The following furniture is permanently fixed: some of the chairs.
Services/facilities available include: a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are low.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet.
The tour route may vary depending on the season.
There is background noise which varies, depending on the time of day.
The following may be experienced on the tour: water effects and tactile experiences.
Tour information includes the following formats: Braille.
Floor plans/maps are available for the tour route.
The tour does not have a hearing assistance system.
There are chairs without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.
There are single steps to enter occasional rooms on floor 3.

The exit is located at the rear of the tea room seating area.
There is not step-free access at the exit.
There are 2 steps, which are unmarked, with no handrails.
Some of the steps are not at the recommended height (between 15cm - 18cm) .
There are double manual doors which open towards you.
The width of the opening is 134cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.