Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: on site-transport, a large map in the car park and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located at Strode House. View information about this toilet (new tab).
Admissions
- At this location the following are free to access for all visitors: access to the parkland, bookshop, café and workshops.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- At this location the following areas require payment from everyone (including National Trust members): Easter trails.
- This site offers companion or carer discounts.
- A National Trust carer card must be organised in advance.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Crewkerne.
- Crewkerne Station is approximately 8.4 miles away.
There is not a regular bus from the station to the nearest bus stop. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking (Accessible Car Park)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac and block paved surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are 6 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 485cm.
- There is a hatched zone on both sides and to the rear.
- The nearest Blue Badge bay is 6m from the visitor reception.
- Obstacles from the car park include: a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Main Car Park)
- This site has a car park.
- This is an open air car park with a tarmac, grass and gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Route to (Visitor Reception)
- The visitor reception can be found in the accessible car park area.
From the main car park, exit via the pedestrian path to the left of the car park entrance.
Follow the path with the grass on your left.
The visitor reception will be on the left after approximately 200 metres. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, gravel, paving stones and wood.
- The majority of the paths are not wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, activity sheets and soft toy.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a very steep ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 55cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 112cm.
- Staff can open the locked door if required.
There is a short steep slope at the exit.
Both doors can be used to enter/exit the visitor reception.
Entrance
- The entrance surveyed is located at the front right of Strode House.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There are double manual doors which are permanently open.
- The width of the opening is 113cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour.
- The majority of walkway widths are over 180cm.
- The tour can be adapted to avoid inaccessible areas.
- There is background noise along the tour route.
- Tour information includes the following formats: pictorial, information board, television/screen and audio description.
- The tour does not have a hearing assistance system.
- There are sofas and a mixture of chairs with and without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the chairs.
- Flooring along the tour route is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Lighting levels are varied throughout the tour route.
Attraction / Exhibit
Standard Toilet (Male)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 80cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
Toilet with Adaptations
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 80cm.
- The door has a sliding bolt lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 247cm x 356cm and it has a turning space of at least 150cm x 150cm.
- There are lateral transfer spaces on both sides of the seat.
- The transfer space on the left as you face the toilet is 98cm.
- The transfer space on the right as you face the toilet is 147cm.
- There is a lever flush on the right transfer side.
- The following grab rails are available: a horizontal grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 43cm.
- The height of the toilet roll holder is 98cm.
- The wash basin tap type is lever.
- The height of the wash basin is 86cm.
- The height of the soap dispenser is 105cm.
- The height of the towel dispenser is 103cm.
- The height of the hand dryer is 94cm.
- The height of the baby change is 89cm.
- There is no emergency alarm.
- There is not a shelf.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
- Lighting levels are moderate to good.
- There is a baby seat at 59cm.