Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a clearly signed hearing assistance system, facilities for assistance dogs and maps.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in an adjoining building next to the gift and plant shop. View information about this toilet (new tab)

At this location the following areas are free to access for National Trust members but payable for everyone else: the car park, house, gardens and Great Lake, the restaurant and the shop.
This site offers companion or carer discounts.
An Essential Companion Card for members of National Trust is accepted at this site.
Companions or carers with a paying non-member can also enter free of charge.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Lapworth.
Lapworth Station is approximately 1.5 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces.
This is an open air car park with a compacted gravel and compacted earth surface.
Parking is free for all users.
Maps and information boards are available.
There are 9 Blue Badge parking bays.
The nearest Blue Badge bay is 58m from the visitor reception.
Obstacles from the car park include: dropped kerbs and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

There is step-free level access into the area.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 88cm.
Internally the door has a high colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.