Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has doors permanently held open.
- This entrance is at the front of the building.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is restricted headroom and restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a virtual tour.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in an adjoining building next to the gift and plant shop. View information about this toilet (new tab)
- There is a separate exit.
- The exit has a manual door and step-free level access.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Manor House)
- From the visitor reception proceed ahead and turn right into the shop. Exit the shop and turn right.
Proceed ahead down a slope and go through a walled opening.
Continue ahead and then turn left, the entrance to the house is ahead.
At the first gate walk ahead and proceed up a slight ramp. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are paving stones and bonded gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
- The slight ramp is approximately 96cm in width.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 96cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 45 minutes.
- There is stepped access along the tour route.
- There are doorways or openings used on the tour which are under 75cm wide.
- The majority of walkway widths are under 120cm.
- The tour can be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information board.
- The tour does not have a hearing assistance system.
- There are no seats at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low throughout the tour route.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail that switches sides.
- The highest step is 18cm high.
- Lighting levels are varied.
Exit
- The exit is located at the end of the tour in the Moat Room.
- There is step-free level access at the exit.
- There is a single manual door which opens towards you.
- The width of the opening is 77cm.
Outdoor Spaces (The Moat and Stew Ponds)
- This information is for the access point located at the front of the Manor House.
- There is step-free level access into the area.
- There is open access at the surveyed access point.
- The following outdoor facilities are available: gardens.
- The outdoor spaces include the following surfaces: gravel, compact earth and loose stones.
- Footpaths are available in all of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around the area.
- There are bench seats situated along the paths for people to rest.
Picnic Area
- The following information describes the picnic area located in front of the Manor House.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The distance between the floor and the underside of the lowest picnic table is 63cm.
- The distance between the floor and the underside of the highest picnic table is 73cm.
- The following furniture is permanently fixed: seating which is fixed to tables.
- There is step-free level access around the area.
- Where the flooring is not smooth or even, this is due to grass and loose chippings.