Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and an open entrance with no doors.
- This entrance is within the visitor reception.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, a parent and baby room and a step free standard toilet.
- The toilet with adaptations for disabled people surveyed can be found in the adjoining building.
- The standard toilets surveyed can be found in the adjoining building.
- There is a separate exit.
- The exit has step-free level access and a manual door.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Shop
- There is step-free level access into the shop.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The exit door is manual, opens by sliding and has a colour contrast with the surrounding walls.
- The width of the exit door opening is 96cm.
- Plants are on display in the courtyard but are paid for in the shop.
The surface in this area is brickwork.
Entrance (Toilet Block)
- The entrance surveyed is located to the exterior of the gift and plant shop in the barnyard area.
- There is step-free level access at the entrance.
- There is a single manual gate which is permanently open.
- The width of the opening is 114cm.
Toilet with Adaptations (Toilet Block - Ambulant - Left Hand Transfer)
- This toilet is located in an adjoining building next to the gift and plant shop.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 84cm.
- The door has a locking handle.
- The dimensions of the cubicle are 147cm x 215cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 78cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 92cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 103cm.
- The height of the towel dispenser is 90cm.
- The height of the hand dryer is 76cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 134cm from the floor.
- The following have a high colour contrast with their surroundings: the toilet seat, the dropdown rail and some grab rails.
- The following have a less clear colour contrast with their surroundings: some grab rails, the floor and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block)
- There is step-free level access into the toilet.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The shared standard toilet was surveyed.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Toilet Block)
- There is step-free level access into the room.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 90cm.
- The wash basin tap type is sensor.
- There is no seating available in the room.
- There is a toilet in the parent and baby room.
- Waste bins include: a nappy bin and a sanitary bin.