Access Guide

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Summary

View information about opening hours.
The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps) and a manual door.
This entrance is at the front left of the restaurant.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in an adjoining building next to the gift and plant shop. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

From the visitor reception continue ahead and turn right into the shop. Exit the shop into the plant area which has a step, alternatively, turn left and go down a slope and proceed ahead into the courtyard where the Barn Restaurant is located on the left.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are muddy and bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the front left of the restaurant.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with a handrail on the right going up.
The ramp overcomes the steps.
There are 4 steps, which are unmarked, with handrails on both sides.
Steps are split with a resting area.
The handrails cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which opens towards you.
The width of the opening is 92cm.

This is a restaurant which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are not easy to read (unclear font with poorly contrasting colours).
The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment and large-handled mugs.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high with a tray rail.
The counter is 90cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables, bench seats and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 77cm.
The following furniture is permanently fixed: some of the chairs.
All flooring in the area is smooth and even.

The following information describes the picnic area located outside the restaurant.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are tables and bench seats.
Some chairs have armrests on both sides.
Adapted picnic tables are not available.
The standard height for the underside of picnic tables is 73cm.
The surface height of the lowest table is 71cm.
The surface height of the highest table is 71cm.
The following furniture is permanently fixed: some of the chairs.
There is step-free level access around some of the area.
Where the flooring is not smooth or even, this is due to gravel and cobbles.