Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- The following are also available: seating, maps and sensory packs.
- The sensory pack includes: ear defenders, fidget toys, soft toy and communication cards. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- This site is part of the Sunflower Lanyard Scheme.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the house.
- This toilet with adaptations for disabled people is approximately 5m from the accessible entrance.
Admissions
- At this location the following are free to access for all visitors: the countryside.
- At this location the following areas are free to access for National Trust members but payable for everyone else: the house.
- This site does not offer companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, soft toy and communication cards.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Public Transport
- There is not a bus stop within approximately 150m of the property.
- Stagecoach 555 bus service between Keswick and Kendal and 599 bus service between Bowness and Grasmere both stop in Grasmere village.
- The nearest train station is Windermere.
- Windermere train station is 9 miles away (14.5km).
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This property does not have a car park.
- The site advertises that there is no car park, however if you drive to the gate at the top of the hill, there is a Blue Badge space area next to the house that can be used if permitted by staff.
Visitor Reception
- Access into the area is via steps and a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are 2 steps, which are unmarked, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 104cm.
- Internally the door has a high colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter does not have a hearing assistance system.
- There are bench seats and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.