Access Guide

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Summary

View information about opening hours.
Amenities in this property include: a café, formal gardens, gardens and a historic house.
The most accessible entrance has a slight ramp/slope and a gate.
This entrance is located next to the Ticket Kiosk which is at the perimeter of the property railings.
There is step-free access once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, a clearly signed hearing assistance system, a companion/carer discount, facilities for assistance dogs, maps, an accessible route map, mountain trikes, sensory packs and an information board in the car park.
The sensory pack includes: ear defenders, fidget toys, magnifying glass, activity sheets and accessible maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
Guided tours for those with hearing impairments are offered regularly. More information about this can be found Here.

There is not a bus stop within approximately 150m of the property.
The nearest train station is Penrith.
Penrith train station is approximately 7.5 miles away from this venue.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

The property has a car park.
This is an open air car park with a tarmac, compacted gravel and compacted earth surface.
Parking is free for all users.
Maps and information boards are available.
There are 3 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 285cm x 520cm.
There is no hatched zone.
The nearest Blue Badge bay is 10m from the Ticket Kiosk entrance.
Obstacles from the car park include: uneven surfaces and slopes/ramps.
There are not parent and child parking bays available.
There is a designated drop-off point which is flush to the footpath.
The blue badge bays are located adjacent to the ticket kiosk, separate from the standard parking bays.
The blue badge bays are unmarked, therefore measurements provided above are approximate.
The drop-off point is located next to the blue badge bays, and is unmarked.
Although parking is free, a recommended donation of £2 per 2 hours is suggested within the car park.

At this location the following are free to access for all visitors: parking.
At this location the following areas are free to access for National Trust members but payable for everyone else: access to the house and gardens, woodland, parkland and watermill.
This site offers companion or carer discounts.

You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, activity sheets and accessible maps.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
For use of the electric mountain trike, please contact the property directly.
Although a booking is not required, it is recommended that mobility equipment is reserved in advance.

The path runs from the top of the main car park, parallel to the access road which is on the right. It is a straight path towards the Ticket Kiosk and property entrance.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are gravel.
The majority of the paths are not wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the area is via slight ramps/slopes.
The slope is between 75cm and 150cm wide, with no handrails.
There is step-free level access around some of the area.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to gravel and loose chippings.
There is step-free access via slope to the counter.
The height of the counter is 77cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables available in the visitor reception.
The following furniture is permanently fixed: all of the tables.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Although there is open access to the Ticket Kiosk, entry to the property is via a permanently held open gate with an opening width of 164cm.