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Access Guide

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Summary

  • View information about opening hours.
  • Additional amenities in this area include: woodland walks.
  • The most accessible entrance has a slight ramp/slope (which bypasses any steps) and a steep ramp/slope.
  • This entrance is at the rear of the tea room.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: toilets with some adaptations and standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found at the rear of the tea room.
  • This toilet with adaptations for disabled people is approximately 18m from the rear entrance.
  • The standard toilets surveyed can be found at the rear of the tea room.
  • There is a separate exit.
  • The exit has a step and a door permanently held open.
  • The entrance can be used to exit by visitors with limited mobility.

Admissions

  • At this location the following are free to access for all visitors: woodland walks and Blue Badge car parking.

Public Transport

Parking (Watersmeet Road)

  • This site does not have a car park.
  • This is an open air car park with a gravel surface.
  • There are parking charges for all users.
  • There are clearly presented payment signs.
  • Maps and information boards are not available.
  • There are 2 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 535cm.
  • There is a hatched zone on both sides but not to the rear.
  • The nearest Blue Badge bay is 250m from the Watersmeet.
  • Obstacles from the car park include: uneven surfaces, slopes/ramps and a road crossing.
  • There are not parent and child parking bays available.

Parking (Drop-off Point)

  • This site does not have a car park.
  • There is a designated drop-off point without a dropped kerb.
  • Please call 01598 753 348 for more information on dropping off.

Parking (Combe Park)

  • This site has a car park.
  • The vehicle route from the main road to the car park includes: potholes.
  • This is an open air car park with a gravel surface.
  • Parking is free for National Trust members, but charges apply for all other visitors.
  • There are not clearly presented payment signs.
  • Maps and information boards are not available.
  • There are no Blue Badge parking bays available.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.
  • There is a level access route of approximately 700 metres from this car park to Watersmeet House.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (Tea Room - Rear - Accessible)

  • From the Blue Badge parking, go past the toilets on your right to the rear door.
    A member of staff will be able to put a ramp down to give access to the tea room via this door.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are gravel and cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Tea Room - Rear - Accessible)

  • The entrance surveyed is located at the rear of the tea room by the Blue Badge car parking spaces.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is under 75cm wide, with no handrails.
  • The ramp overcomes the step.
  • Please contact a member of staff for use of the portable ramp.
  • There is 1 step, which is unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There are double manual doors which open away from you.
  • The width of the opening is 98cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 83cm.

Route to (Tea Room - Front)

  • From the Blue Badge car parking spaces, go to the left of the tea room and continue to the front.
    The entrance is at the front on your right.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are gravel and cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Tea Room - Front)

  • The entrance surveyed is located at the front of the tea room.
  • There is stepped access at the entrance.
  • Please contact a member of staff for use of the portable ramp.
  • There are 4 steps, which are unmarked, with no handrails.
  • All of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which is permanently open.
  • The width of the opening is 86cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 83cm.

Eating and Drinking (Tea Room)

  • This is a tea room which serves hot and cold meals and snacks.
  • Tables can be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus and menu boards.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 90cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, armchairs and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are some tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 76cm.
  • All flooring in the area is smooth and even.

Exit (Tea Room)

  • The exit is located to the left of the tea room counter.
  • There is not step-free access at the exit.
  • There is a single manual door which is permanently open.
  • There is 1 step beyond the exit, which is unmarked, with no handrails.
  • The steps are not at the recommended height (between 15cm - 18cm).
  • Wheelchair users are able to use the rear entrance, with a ramp, to exit the tea room.

Picnic Area

  • The following information describes the picnic area located to the front and side of the tea room.
  • Access into the area is via slight ramps/slopes.
  • The slope is over 150cm wide.
  • There are tables, bench seats and picnic tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The distance between the floor and the underside of the lowest picnic table is 65cm.
  • The distance between the floor and the underside of the highest picnic table is 65cm.
  • The surface height of the lowest table is 68cm.
  • The surface height of the highest table is 68cm.
  • The following furniture is permanently fixed: some of the chairs.
  • There is step-free level access around some of the area.
  • Some of the surface in the picnic area in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles and grass.

Toilet with Adaptations (Toilet Block - Ambulant - Left Hand Transfer)

  • This toilet is located behind the house tea room.
  • Access into the toilet is via a slight ramp/slope.
  • The slope is over 150cm wide.
  • This toilet is approximately 5m from the nearest Blue Badge car parking space.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 84cm.
  • The door has a twist lock.
  • The dimensions of the cubicle are 145cm x 190cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 77cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 49cm.
  • The height of the toilet roll holder is 91cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 76cm.
  • The height of the soap dispenser is 78cm.
  • The height of the hand dryer is 104cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • The cubicle has: a sanitary bin and a padded back rest for seat.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a less clear colour contrast with their surroundings: the toilet seat, the floor, the internal door, all grab rails and the dropdown rail.
  • Lighting levels are moderate to good.

Standard Toilet

  • Access into the toilet is via a slight ramp/slope.
  • The slope is over 150cm wide.
  • The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 79cm.
  • Internally the door has a medium colour contrast.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 54cm.
  • The wash basin tap type is lever.
  • Lighting levels are moderate to good.
  • There are hand dryers.
  • There is a baby change facility which is not at a suitable height for a wheelchair user.

Outdoor Spaces

  • This information is for the access point located to the rear of the tea room.
  • Access into the area is via steps and a very steep ramp/slope.
  • The slope is between 75cm and 150cm wide.
  • There are 10+ steps, which are unmarked, with no handrails.
  • There is open access at the surveyed access point.
  • The following outdoor facilities are available: woodland.
  • The outdoor spaces include the following surfaces: gravel, compact earth, loose stones and wood.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is no step-free level access around the area.
  • There are steep ramps/slopes without handrails and more than 3 steps with handrails in the main areas.
  • The tea room is in a valley and therefore, the slopes and steps are located throughout the outdoor space.
  • There are some bench seats situated along the paths for people to rest.