Access Guide

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Summary

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The most accessible entrance has step-free level access and doors permanently held open.
This entrance is at the front of the building in Fore Street.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access once inside.
The ramp is used to give access to the house from the visitor reception (post room).
There is restricted headroom and restricted room to manoeuvre at this property.
There is a member of staff available for help and assistance.
The following are also available: seating, large print information, Braille information and a hearing assistance system which is not signed.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.

At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the building.
The nearest train station is Bodmin Parkway.
Bodmin Parkway Station is approximately 15.5 miles from Tintagel Old Post Office.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

The entrance surveyed is located at the front of the building in Fore Street.
There is step-free level access at the entrance.
There is a single manual door which is permanently open.
The width of the opening is 70cm.
There is a second manual door which is permanently open.
The width of the opening is 76cm.
There is gate from the street leading to the entrance is permanently held open to a width of 80cm.

There is step-free level access into the area.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
There is step-free level access to the counter.
The height of the counter is 109cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 45 minutes.
There is step-free access via ramp along the tour route.
The majority of walkway widths are under 120cm.
The tour can be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets and Braille.
Floor plans/maps are available for the tour route.
There are bench seats at regular intervals along the tour.
The following furniture is permanently fixed: all of the chairs.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
Lighting levels are low along parts of the tour route.
The ramp is used to give access to the house from the visitor reception (post room).

The floors which are accessible by stairs are G, 1.
There are 9 steps between floors.
The steps are not clearly marked with a partial handrail.
The highest step is 24cm high.
Lighting levels are moderate to good.
The door at the bottom of the stairs is permanently held open to a width of 63cm.

The floors which are accessible by stairs are G, 1.
There are 10 steps between floors.
The steps are clearly marked but there are no handrails.
The highest step is 24cm high.
Lighting levels are moderate to good.
There is a rope on the right going up the stairs to aid support.
The door at the top of the stairs is permanently held open to a width of 67cm.

This information is for the access point located to rear of the building.
This is an open gap at the surveyed access point.
The width of the gap is 83cm.
The following outdoor facilities are available: gardens.
The outdoor spaces include the following surfaces: grass and block paving.
Footpaths are available in some of the outdoor space.
The majority of the paths are wide enough for wheelchair users.
There is step-free level access around some of the area.
There are less than 3 steps without handrails and more than 3 steps without handrails in the main areas.
There are 3 steps to the left as you enter the outdoor space to an upper level of the garden.
There is 1 step straight ahead as you enter the outdoor area.
There are some bench seats situated along the paths for people to rest.