Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

The Old Manor - House and Garden - National Trust

Norbury, Ashbourne, Derbyshire, DE6 2ED

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access and doors permanently held open.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is step-free access to the ground floor only once inside.
  • There is restricted headroom at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: a companion/carer discount.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations for disabled people.
  • The toilet with adaptations for disabled people surveyed can be found to the right of the visitor reception entrance.
  • This toilet with adaptations for disabled people is approximately 4m from the manor house entrance.
  • There is a separate exit.
  • The exit has a step and a door permanently held open.
  • The entrance can be used to exit by visitors with limited mobility.

Public Transport

Parking

  • This site does not have a car park.
  • There is not a designated drop-off point.
  • Parking is on the grass and driveway leading to the venue.
    Staff advise on where to park.
    Blue Badge holders can be given access to the inner car park by staff on request.

Admissions

  • At this location the following areas are free to access for National Trust members but payable for everyone else: All.
  • This site offers companion or carer discounts.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Powered mobility vehicles cannot be borrowed or hired.

Entrance

  • The entrance surveyed is located at the front of the manor house.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 76cm.

Visitor Reception

  • There is step-free level access into the area.
  • The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 80cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • There is step-free level access around the area.
  • The majority of aisle widths are under 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
  • All flooring is smooth and even.
  • There is step-free level access to the counter.
  • The height of the counter is 76cm.
  • The counter does not have a hearing assistance system.
  • Services/facilities available include: a member of staff to provide assistance.
  • There is background noise here which varies, depending on the time of day.
  • Lighting levels are moderate to good.
  • The exit door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the exit door opening is 83cm.
  • The exit door has one step which is not clearly marked.
    This door leads to the gardens and part of the tour.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 1 hour.
  • There is stepped access along the tour route.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can not be adapted to avoid inaccessible areas.
  • Areas with stepped access only can be experienced by visitors via an information booklet.
  • There is no (or very little) background noise along the tour route.
  • The tour does not have a hearing assistance system.
  • There are no seats at regular intervals along the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles and uneven floorboards.
  • Lighting levels are low along parts of the tour route.

Outdoor Spaces (Gardens)

  • This information is for the access point located at the visitor reception.
  • Access into the area is via steps.
  • There are 4 steps, which are unmarked, with no handrails.
  • The access points to the area are located in visitor reception.
    There is a step free route from the parking area and across the grass, which staff can give access to.
  • The following outdoor facilities are available: formal gardens.
  • The outdoor spaces include the following surfaces: concrete or tarmac, grass and bonded gravel.
  • Footpaths are available in some of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access around some of the area.
  • There are more than 3 steps without handrails in the main areas.
  • There are some bench seats situated along the paths for people to rest.

Hikes and Trails (Woodland Walk)

  • The walk is approximately approximately 0.5 miles.
  • Exit the knot garden and follow signs for the woodland walk.
    At the summer house, take the steps and continue along the path.
    There are steep slopes and muddy areas along this route.
    At the junction, turn left and cross the bridge.
    The path leads to the river side.
  • The walk is not open 24 hours.
  • None of the paths are lit at night.
  • The route includes the following surfaces: grass, compacted gravel, wood and mud.
  • Some of the route contains steep gradients, steps and very uneven surfaces.
  • These are found in the following areas: throughout the walk.
  • There are no alternative routes to avoid these areas.
  • Seating is available on the route.
  • There are no toilet facilities along the route.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located to the right of the Manor House entrance.
  • There is step-free level access into the toilet.
  • This toilet is approximately 4m from the Manor House entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 93cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • The dimensions of the cubicle are 147cm x 189cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 88cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
  • The height of the toilet seat above floor level is 42cm.
  • The height of the toilet roll holder is 81cm.
  • The wash basin tap type is push.
  • The height of the wash basin is 74cm.
  • The height of the soap dispenser is 104cm.
  • The height of the towel dispenser is 145cm.
  • There is no emergency alarm.
  • There is not a shelf.
  • The cubicle has: a waste bin with lid.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 147cm from the floor.
  • The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • Lighting levels are moderate to good.