Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a reception, gardens, a shop and historic interiors.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is The accessible entrance off Homerton High Street, at the front and to the left of the venue.
- There are 4 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There is restricted headroom at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and large print information.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and a step free standard toilet.
- The toilet with adaptations for disabled people surveyed can be found on the ground floor, to the left after reception.
- This toilet with adaptations for disabled people is approximately 20m from the visitor reception.
- The standard toilets can be found on the ground floor.
- The standard toilet surveyed can be found to the left after reception.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest bus stop is located on Homerton High Street.
- The nearest train station is Hackney Central.
- Hackney Central is approximately 400 metres away.
There is a regular bus service from the station to the site. - The nearest underground/overground station is Bethnal Green.
- Bethnal Green Underground Station is approximately 1.5 miles away.
There is a regular bus service from the station to the site. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site does not have a car park.
- Nearby parking includes: standard on-street parking.
- There is not a designated drop-off point.
- Parking on Sutton Place is pay and display, with free parking on Sundays.
Entrance (Homerton High Street- Accessible Entrance)
- The entrance surveyed is located off Homerton High Street.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual gate which is permanently open.
- The width of the opening is 102cm.
- There is a second manual door which opens away from you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
- There is 1 step beyond the entrance, which is unmarked, with no handrails.
- The height of the step/ lip at the threshold of the door is 6cm.
Visitors are advised to call the venue on 0208 986 2264 ahead of the visit or when at the door so that a member of staff can open it.
Entrance (Homerton High Street)
- The entrance surveyed is located at the right of the house.
- There is step-free access via ramp at the entrance.
- The slight portable ramp is between 75cm and 150cm wide, with no handrails.
- The ramp overcomes the steps.
- Please contact reception on 020 8986 2264 for use of the portable ramp.
- There are 2 steps, which are unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There are double manual gates which are permanently open.
- The width of the opening is 350cm.
- Visitors may use the other entrance in the evenings as the route to the reception through this entrance may be dark and hard to see.
Admissions
- At this location the following are free to access for all visitors: the gardens surrounding the house.
- At this location the following areas are free to access for National Trust members but payable for everyone else: The house and internal courtyard with outdoor seating.
- This site offers companion or carer discounts.
- Essential companions enter the house for free.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 98cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are bench seats available in the visitor reception.
- The following furniture is permanently fixed: all of the chairs.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Shop (Souvenirs)
- There is step-free level access into the shop.
- The width of the door opening is 100cm.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- All souvenirs are paid for at the visitor reception desk.
Toilet with Adaptations (Gender Neutral - Ambulant - Right Hand Transfer)
- This toilet is located ahead and to the left after visitor reception.
- There is step-free level access into the toilet.
- This toilet is approximately 20m from the visitor reception.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a locking handle.
- The dimensions of the cubicle are 148cm x 206cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 83cm from the side of the toilet pan to the wall.
- The transfer space on the right as you face the toilet is 83cm.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 44cm.
- The height of the toilet roll holder is 68cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 78cm.
- The height of the hand dryer is 90cm.
- The height of the baby change is 90cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror, a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- The height of the coat hook is 185cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the floor, the toilet seat, the dropdown rail and the internal door.
- Lighting levels are low.
- This facility is also used as the standard female toilet.
Standard Toilet (Male)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a medium colour contrast.
- The door has a minimum height of 200cm.
- The width of the widest cubicle door opening is 57cm.
- The wash basin tap type is twist turn mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
Tour
- The tour is guided.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- There are doorways or openings used on the tour which are under 75cm wide.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
- There is background noise along the tour route.
- Tour information includes the following formats: information board.
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are bench seats and chairs without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
Stairs (to Basement Cellar)
- The floors which are accessible by stairs are G, B.
- There are 13 steps between floors.
- The steps are not clearly marked with a handrail on the left going down.
- The highest step is 20cm high.
- This is a spiral staircase and will be narrower in some areas.
- Lighting levels are low.
- There is restricted headroom here.
Stairs (to First Floor)
- The floors which are accessible by stairs are G, 1.
- There are 19 steps between floors.
- The steps are not clearly marked with a partial handrail.
- The highest step is 15cm high.
- Lighting levels are moderate to good.
- There are handrails on both sides apart from the right side of the lower section of the stairs.
Stairs (to First and Second Floors)
- The floors which are accessible by stairs are G, 1, 2.
- There are 18 steps between floors.
- The steps are not clearly marked with a handrail on the right going up.
- The highest step is 20cm high.
- Lighting levels are varied.
Entrance (Chapel)
- The entrance surveyed is located at the bottom of the stairs that are to the left after entering the house via the visitor reception.
- There is stepped access at the entrance.
- There are 10+ steps, which are unmarked, with a handrail on the right going down.
- The handrail covers all steps.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which is permanently open.
- The width of the opening is 71cm.
Attraction / Exhibit (Chapel)
- The majority of walkway widths are under 120cm.
- There may be background noise here.
- Exhibit information includes the following formats: information board.
- The exhibits do not have hearing assistance systems.
- There is no step-free level access around the area.
- There are 2 steps that are 18cm high giving access to the main floor of the chapel and the majority of the seating.
- There are chairs without armrests available in the area.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven floorboards.
- Lighting levels are low in some areas.
Exit (House to Courtyard)
- The exit is located leading from the house.
- There is a single manual door which opens towards you.
- The width of the opening is 80cm.
- There is a slight slope between 75cm and 150cm wide beyond the exit, with no handrails.
Exit (Shop to Courtyard)
- The exit is located leading from the shop.
- There is not step-free access at the exit.
- There is a single manual door which opens towards you.
- The width of the opening is 80cm.
- There are 2 steps beyond the exit, which are unmarked, with no handrails.
Picnic Area (Courtyard)
- The following information describes the picnic area located in the courtyard to the right after reception.
- There are tables and bench seats.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 70cm.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Picnic Area (Approach from Homerton High Street)
- The following information describes the picnic area located ahead as you approach the venue through Breaker's Yard.
- Access into the area is via a slight ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- There are tables and bench seats.
- All chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 67cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to loose chippings.