You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this property include: a reception, exhibition rooms, a museum, a shop, a tea room and historic interiors.
• Additional amenities in this property include: a lighthouse.
• The most accessible entrance has a slight ramp/slope (which bypasses any steps) and doors permanently held open.
• This entrance is the Lighthouse entrance.
• There are 4 floors once inside.
• Other floors can be accessed via: stairs.
• There is stepped access once inside.
• There is restricted headroom and restricted room to manoeuvre at this property.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, large print information, a clearly signed hearing assistance system, a companion/carer discount and facilities for assistance dogs.
• At the time of our visit the hearing assistance system was working.
• This site is part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets and a parent and baby room.
• The toilet with adaptations for disabled people surveyed can be found in the toilet block, to the left as you enter the lighthouse grounds.
• This toilet with adaptations for disabled people is approximately 55m from the Lighthouse entrance.
• The standard toilets surveyed can be found in the toilet block, to the left as you enter the lighthouse grounds.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: the grounds of the lighthouse, the Marconi Hut museum and second-hand bookshop, the shop and tearoom.
• At this location the following areas are free to access for National Trust members but payable for everyone else: the lighthouse tower.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the property.
• The nearest bus stop is in St Margaret's at Cliffe, at the junction of Reach Road, High Street and Sea Street.
  Buses stop on both sides of the road, with a direct service to Deal and Dover.
• The nearest train station is Martin Mill.
• Martin Mill station is approximately 2.8 miles away, with direct rail links to Dover and Ramsgate.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This property does not have a car park.
• There is a designated drop-off point which is flush to the footpath.
• There is no vehicle access to this property.
  The only access is via a 2 mile walk from the White Cliffs of Dover Car Park along the coastal footpath.
  It can be arranged so that mobility-impaired visitors/Blue Badge holders can park/be dropped off right outside the lighthouse.
  Please contact the property in advance to arrange this.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• Equipment cannot be borrowed or hired.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Route to (Property - From White Cliffs of Dover Car Park). Skip to the next section.

Route to (Property - From White Cliffs of Dover Car Park)

• Exit the White Cliffs of Dover Car Park via the main access point to the cliffs.
  Follow the main path straight ahead along the coastline for approximately 2 miles, until it brings you to the Lighthouse.
• The route to the area includes more than 3 steps with a handrail.
• Path surfaces along the route are bonded gravel.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Visitor Reception (Shop). Skip to the next section.

Visitor Reception (Shop)

• Access into the area is via steps.
• There are 2 steps, which are unmarked, with no handrails.
• The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 85cm.
• Internally the door has a high colour contrast.
• There is step-free level access around the area.
• The majority of aisle widths are under 150cm.
• There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• All flooring is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access to the counter.
• The height of the counter is 82cm.
• There is not a low level section at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are tables and chairs without armrests available in the visitor reception.
• The following furniture is permanently fixed: all of the tables.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There may be background noise here.
• Lighting levels are moderate to good.

You are on Entrance (Lighthouse). Skip to the next section.

Entrance (Lighthouse)

• The entrance surveyed is located at the front of the lighthouse.
• There is step-free access via ramp at the entrance.
• The slight ramp is under 75cm wide, with no handrails.
• The ramp overcomes the steps.
• Please contact a member of staff for use of the portable ramp.
• There are 2 steps, which are unmarked, with no handrails.
• All of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 81cm.
• There is a second manual door which is permanently open.
• The width of the opening is 79cm.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 45 minutes.
• There is stepped access along the tour route.
• The majority of walkway widths are under 120cm.
• The tour can be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a virtual tour, an information booklet and a photo album.
• There may be background noise along the tour route.
• The following may be experienced on the tour: interactive video effects.
• Tour information includes the following formats: information booklets, pictorial, information board, television/screen, touchscreens and subtitles.
• Floor plans/maps are available for the tour route.
• The tour has a hearing assistance system which is not signed.
• The hearing assistance system was tested and working at the time of the survey.
• There are no seats at regular intervals along the tour.
• There are folding seats/stools available to take around the tour.
• All flooring along the tour route is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are moderate to good throughout the tour route.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are B, G, 1, 2.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going up.
• The highest step is 20cm high.
• The stairs are open.
• Lighting levels are moderate to good.
• The final flight of stairs, between the 1st and 2nd floors, have open risers.

You are on Entrance (Mrs Knott's Tea Room). Skip to the next section.

Entrance (Mrs Knott's Tea Room)

• The entrance surveyed is located at the front of the tea room, behind the Lighthouse.
• There is stepped access at the entrance.
• There are 2 steps, which are unmarkedno handrails.
• All of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 77cm.
• There is a second manual door which opens away from you.
• The width of the opening is 78cm.
• There are 2 steps beyond the entrance, which are clearly marked, with no handrails.
• All of the steps are not at the recommended height (between 15cm - 18cm).

You are on Eating and Drinking (Mrs Knott's Tea Room). Skip to the next section.

Eating and Drinking (Mrs Knott's Tea Room)

• This is a tea room which serves sandwiches and snacks.
• There is step-free level access into the area.
• There is a counter where food and drink can be ordered and table service (on request only).
• Staff can provide assistance and offer service to tables.
• Menu types include: written wall menus, menu boards and counter menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
• Lighting levels are moderate to good.
• There is background noise here.
• There is a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is a counter over 85cm high without a tray rail.
• The counter is 98cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are tables, chairs without armrests and picnic tables available in the seating area.
• The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
• Tables are at a suitable height for a wheelchair user.
• The surface height of the tables is 72cm.
• The following furniture is permanently fixed: some of the tables.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to gravel.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is an outdoor seating area with picnic tables and a gravel surface.

You are on Picnic Area. Skip to the next section.

Picnic Area

• The following information describes the picnic area located outside the Lighthouse entrance.
• There is step-free level access into the area.
• There are bench seats and picnic tables.
• No chairs have armrests on both sides.
• Adapted picnic tables are available.
• The distance between the floor and the underside of the lowest picnic table is 69cm.
• The distance between the floor and the underside of the highest picnic table is 72cm.
• The following furniture is permanently fixed: some of the chairs and all of the tables.
• There is step-free level access around the area.
• The surface in the picnic area is not smooth and even.
• Where the flooring is not smooth or even, this is due to grass, gravel and loose chippings.

You are on Shop (Marconi Second-Hand Bookshop). Skip to the next section.

Shop (Marconi Second-Hand Bookshop)

• Access into the shop is via a step.
• There is 1 step, which are unmarked, with no handrails.
• The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 56cm.
• Internally the door has a high colour contrast.
• The majority of aisle widths are over 150cm.
• Some flooring in the shop is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access around the shop.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• The height of the counter is 72cm.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This toilet is located straight ahead as you enter the toilet block.
• There is step-free level access into the toilet.
• This toilet is approximately 2m from the toilet block entrance.
• There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 97cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• The dimensions of the cubicle are 143cm x 222cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 97cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 94cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 92cm.
• The height of the towel dispenser is 92cm.
• The height of the baby change is 94cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a waste bin with lid, a nappy/incontinence items bin, a sanitary bin, a pedal bin and a padded back rest for seat.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the floor, some grab rails, the toilet seat, the dropdown rail and the internal door.
• The following have a less clear colour contrast with their surroundings: some grab rails.
• Lighting levels are moderate to good.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is step-free level access into the toilet.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 86cm.
• Internally the door has a high colour contrast.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 55cm.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.