You are on Overview. Skip to the next section.

Overview

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• About View
  • This is the National Trust London office, which is not open to the public.
  • Facilities available in the venue include: office spaces, meeting rooms, adapted and standard toilets.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street standard parking.
  • The name of the nearest car park is Q-Park Covent Garden.
  • View information on Q-Park Covent Garden (opens new tab) .
  • The nearest underground station is Temple.
  • The nearest step-free train station is Charing Cross.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • All floors (lower ground to 4) can be accessed via a standard lift and stairs.
  • National Trust occupies the first floor.
• Getting Help and Assistance View
  • There is seating available.
  • There are fixed and portable hearing assistance systems.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located to the right of the first floor entrance.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.

You are on Entrance (Savoy Hill House). Skip to the next section.

Entrance (Savoy Hill House)

• This entrance is located on Savoy Hill.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 216cm.
• The doors have a high visual contrast.
• There is step-free level access via lift as you enter.
• There are 3 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.

You are on Lift (Platform - Savoy Hill House Entrance). Skip to the next section.

Lift (Platform - Savoy Hill House Entrance)

• The lift surveyed is located to the right beyond the Savoy Hill House entrance.
• This lift is a platform lift.
• The distance from the Savoy Hill House entrance is 4m.
• The most accessible route to the lift has step-free level access.
• The lift door has a medium visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 87cm.
• The internal dimensions of the lift are 108cm (width) x 147cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• The lift surveyed is located immediately ahead of the Savoy Hill House entrance.
• The distance from the platform lift is 5m.
• The most accessible route to the lift has a platform lift.
• All floors (lower ground to 4) are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 139cm (width) x 90cm (depth).
• The internal lift control buttons have a high visual contrast and tactile markings.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, an audible announcer, a visual floor indicator and a hearing assistance alarm system.
• Lighting levels were even at the time of the survey.
• There is an additional lift at the rear of the building. This leads to an entrance with several steps both internally and externally.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left of the main lift.
• All floors (lower ground to 4) can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Entrance (First Floor). Skip to the next section.

Entrance (First Floor)

• This entrance is located to the left of the lift.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 103cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 85cm.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 104cm.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located immediately ahead of the lift.
• The distance from the lift is 6m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 98cm.
• There is not a lowered section at the desk.
• The reception has windows and patterned/distracting backgrounds.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas and chairs without armrests.
• Furniture available in this area includes: coffee tables and tables.

You are on Area (Open Plan Office Space). Skip to the next section.

Area (Open Plan Office Space)

• The open plan office space is located along the right hand side of the main corridor.
• There is no signage on or near the door.
• There is step-free level access into this area.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 77cm.
• There are 3 identical doors leading into the office space, located at both ends and the middle of the room.
• Facilities available in this area include: office space.
• There is step-free level access throughout the area.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests and benches.
• Furniture available in this area includes: desks.
• The tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (Focused Work). Skip to the next section.

Room (Focused Work)

• The room is located at the rear of the main corridor.
• The distance from the first floor entrance is 16m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• The tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located to the right of the first floor entrance.
• The distance from the first floor entrance is 5m.
• The most accessible route to the room has step-free level access and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: armchairs.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Staff Room. Skip to the next section.

Staff Room

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• Staff Room View
  • The room is located at the end of the main corridor.
  • The distance from the first floor entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, armchairs, sofas, stools and high stools.
  • Furniture available in the room includes: tables, coffee tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
• Kitchen View
  • There is step-free level access into the kitchen.
  • The width of the opening is 150cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 92cm from the floor.
  • A height adjustable work surface is available.
  • Overhead and under counter cupboards are available.
  • The sink is 92cm from the floor.
  • A height adjustable sink is available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a kettle, a microwave, a dishwasher and a fridge.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a tap that dispenses boiling and chilled water on the adjustable counter. This is operated by sensor buttons.

You are on Toilet with Adaptations (Ambulant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ambulant - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the left hand side of the main corridor.
  • The distance from the first floor entrance is 3m.
  • The most accessible route to the toilet has manual doors and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 98cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 180cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 124cm (from the side of the toilet pan).
  • There is a push button flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 62cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There are paper towels for drying hands.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 109cm and 144cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities (Female). Skip to the next section.

Standard Toilet Facilities (Female)

• The female standard toilet facilities were surveyed.
• The toilet is located on the left hand side of the main corridor.
• The distance from the first floor entrance is 3m.
• The most accessible route has manual doors and step-free level access.
• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• Internally the door has a low visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a lever mixer tap.
• Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities (Shared). Skip to the next section.

Standard Toilet Facilities (Shared)

• The shared standard toilet facilities were surveyed.
• The toilet is located on the left hand side of the main corridor.
• The distance from the first floor entrance is 4m.
• The most accessible route has manual doors and step-free level access.
• There is step-free level access into the toilet.
• The door opens outwards and has a medium visual contrast.
• Internally the door has a low visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has differing rail configurations.
• There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a lever mixer tap.
• Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities (Male). Skip to the next section.

Standard Toilet Facilities (Male)

• The male standard toilet facilities were surveyed.
• The toilet is located on the left hand side of the main corridor.
• The distance from the first floor entrance is 5m.
• The most accessible route has manual doors and step-free level access.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• Internally the door has a low visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a lever mixer tap.
• Lighting levels were even at the time of the survey.