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Rievaulx Terrace - National Trust

Rievaulx, Helmsley, North Yorkshire, YO62 5LJ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a reception, gardens and historic interiors.
  • Additional amenities in this area include: temples.
  • The most accessible entrance has a slight ramp/slope, a manual door and a gate.
  • This entrance is the accessible entrance located at the rear of the visitor reception building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system, facilities for assistance dogs and maps.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: toilets with some adaptations and a step free standard toilet.
  • There are 2 toilets with adaptations for disabled people.
  • The toilets with adaptations for disabled people surveyed can be found at the rear left of the visitor reception building.
  • The standard toilet surveyed can be found at the rear left of the visitor reception building.
  • There is a separate exit.
  • The exit has step-free level access, a slight ramp/slope and a manual door.

Admissions

  • At this location the following are free to access for all visitors: parking and admission to the site for under-5's.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: admission to the site.
  • Parking is free for all visitors.
  • This site offers companion or carer discounts.

Public Transport

Parking

  • This site has a car park.
  • The vehicle route from the main road to the car park includes: uneven surfaces.
  • This is an open air car park with a tarmac, gravel and compacted gravel surface.
  • Parking is free for all users.
  • Maps and information boards are not available.
  • There are 3 Blue Badge parking bays.
  • There is no hatched zone.
  • Obstacles from the car park include: loose chippings, slopes/ramps and a lack of pedestrian walkways to cross the car park.
  • There are not parent and child parking bays available.
  • There is 1 electric vehicle charging point.
  • There is no electric vehicle charging point designated for Blue Badge holders.
  • Obstacles from the Blue Badge electric charging point to the entrance include: uneven surfaces, loose chippings, slopes/ramps and a lack of pedestrian walkways to cross the car park.
  • There is not a designated drop-off point.
  • The standard parking bays are marked with raised timber that may present a hazard to some people.

Entrance (Main)

  • The entrance surveyed is located at the front of the visitor reception building.
  • There is stepped access at the entrance.
  • There are 2 steps, which are unmarked, with no handrails.
  • All of the steps are not at the recommended height (between 15cm - 18cm).
  • There are double manual doors (with one door locked) which open away from you.
  • The width of the opening is 81cm.
  • There is a second set of manual doors which are permanently open.
  • The width of the opening is 162cm.

Entrance (Accessible)

  • The entrance surveyed is located at the rear of the visitor reception building.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which opens away from you.
  • The width of the opening is 91cm.
  • There is a permanently held open gate before the door, which has an opening width of 250cm.

Visitor Reception

  • There is step-free level access around the area.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
  • All flooring is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is a low level section at a suitable height for a wheelchair user.
  • The counter is placed in front of a patterned background.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are tables and chairs without armrests available in the visitor reception.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • The exit door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the exit door opening is 91cm.
  • The exit is used as the accessible entrance.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, magnifying glass and soft toy.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.

Toilet with Adaptations (Visitor Reception - Female - Ambulant - Left Hand Transfer)

  • This toilet is located at the rear left of the visitor reception building.
  • Access into the toilet is via a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • This toilet is approximately 3m from the accessible entrance.
  • There is no signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 87cm.
  • The door has a sliding bolt lock.
  • The dimensions of the cubicle are 186cm x 220cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 111cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 49cm.
  • The height of the toilet roll holder is 91cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 108cm.
  • The height of the hand dryer is 109cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 171cm from the floor.
  • The following have a high colour contrast with their surroundings: the internal door and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails and the dropdown rail.
  • This facility is located within the standard female toilets.
    The door to these toilets is manual, opens outwards and has a high colour contrast with the surrounding walls.
    The width of the door opening is 89cm.
    At the time of the survey (June 2024), the lights could not be turned on.

Toilet with Adaptations (Visitor Reception - Male - Ambulant - Right Hand Transfer)

  • This toilet is located at the rear left of the visitor reception building.
  • Access into the toilet is via a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • This toilet is approximately 2m from the accessible entrance.
  • There is no signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 87cm.
  • The door has a sliding bolt lock.
  • The dimensions of the cubicle are 178cm x 223cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat.
  • The lateral transfer space is 109cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 49cm.
  • The height of the toilet roll holder is 91cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 112cm.
  • The height of the hand dryer is 110cm.
  • The height of the baby change is 97cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a nappy/incontinence items bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 167cm from the floor.
  • The following have a high colour contrast with their surroundings: the floor, the internal door and some grab rails.
  • The following have a less clear colour contrast with their surroundings: some grab rails, the toilet seat and the dropdown rail.
  • Lighting levels are moderate to good.
  • This is the only cubicle within the male facility.
    The door to this facility is manual, opens outwards and has a high colour contrast with the surrounding walls.
    The width of the door opening is 86cm.

Standard Toilet (Visitor Reception - Female)

  • Access into the toilet is via a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 89cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The width of the widest cubicle door opening is 87cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.
  • There is a baby change facility which is not at a suitable height for a wheelchair user.

Outdoor Spaces

  • This information is for the access point located at the rear of the visitor reception building.
  • Access into the area is via slight ramps/slopes.
  • The slope is between 75cm and 150cm wide.
  • There is open access at the surveyed access point.
  • The following outdoor facilities are available: woodland and gardens.
  • The outdoor facilities also include: temples, a giant chess board and stepping stone logs.
  • The outdoor spaces include the following surfaces: loose chippings, grass, block paving, gravel and compact earth.
  • Footpaths are available in some of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access around some of the area.
  • There are slight ramps/slopes without handrails and more than 3 steps without handrails in the main areas.
  • The slopes run throughout the woodland paths and throughout the site.
    The steps can be found at the front and side of the Ionic Temple, and at the front of the Tuscan Temple.
  • There are bench seats situated along the paths for people to rest.
  • The Ionic Temple is located at the reception end of the Terrace.
    The Ionic Temple may sometimes be open to visitors.
    The Tuscan Temple is located at the far end of the Terrace.