Access Guide

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Summary

View information about opening hours.
Amenities in this building include: gardens and historic interiors.
The most accessible entrance has steps, a slight ramp/slope and a manual door.
This entrance is at the front of the left of the building.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a step into the standard toilet which is directly along the corridor to the left of the stairs.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: standard toilets.
The standard toilets surveyed can be found on the ground floor, and in the courtyard.

At this location the following are free to access for all visitors: the garden on Wednesday mornings.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is a bus stop within approximately 150m of the building.
The nearest bus stop is in High Street.
The nearest train station is Rye.
Rye Station is approximately 320 meters away.
There is a regular bus service from the station to the bus stop in High Street.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This property does not have a car park.
Nearby parking includes: standard on-street parking and an open air public car park.
There is a designated drop-off point without a dropped kerb.
There is standard on street parking on High Street.
The nearest public car park is The Strand Car Park.

The entrance surveyed is located at the front left of the building.
There is stepped access at the entrance.
The slight slope is between 75cm and 150cm wide.
There are 4 steps, which are unmarkedhandrails on both sides.
The handrails cover all steps.
All of the steps are not at the recommended height (between 15cm - 18cm).
This entrance has a bell.
Features at a suitable height for a wheelchair user include: the bell.
There is a single manual door which opens away from you.
The width of the opening is 110cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Access into the area is via a step and a slight ramp/slope.
The slope is between 75cm and 150cm wide.
There is 1 step, which is unmarked, with no handrails.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 70cm.
Internally the door has a high colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
There is step-free level access to the counter.
The height of the counter is 85cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

There is step-free level access into the toilet.
There is 1 step, which is unmarked, with no handrails.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 82cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The shared standard toilet was surveyed.
The width of the widest cubicle door opening is 64cm.
The wash basin tap type is twist/turn.
Lighting levels are moderate to good.
There are no hand dryers.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 30 minutes.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information board.
The tour does not have a hearing assistance system.
There are armchairs, sofas and chairs without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.

The exit is located at the rear of the dining room.
There is not step-free access at the exit.
There is 1 step, which is unmarked, with no handrails.
The steps are not at the recommended height (between 15cm - 18cm) .
There are double manual doors which open towards you.
The width of the opening is 92cm.
There is a small lip on the threshold of the exit with a height of more than 1.5cm.

The following outdoor facilities are available: formal gardens and gardens.
The outdoor spaces include the following surfaces: concrete or tarmac, grass, block paving, shingle and loose stones.
Footpaths are available in some of the outdoor space.
The majority of the paths are not wide enough for wheelchair users.
There is step-free level access around some of the area.
There are less than 3 steps without handrails in the main areas .
There is 1 step without handrails to enter the rose garden.
There are 2 steps without handrails on the pathway at the rear of the garden.
There are bench seats situated along the paths for people to rest.
At the time of the survey (February 2024), the courtyard was closed due to ongoing building work.

Access into the toilet is via a step.
There is 1 step, which is unmarked, with no handrails.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 80cm.
Internally the door has a low colour contrast.
The shared standard toilet was surveyed.
The wash basin tap type is lever mixer.
Lighting levels are moderate to good.
There are no hand dryers.