You are on Summary (Horsey Windpump). Skip to the next section.

Summary (Horsey Windpump)

• View information about opening hours.
• Amenities in this building include: a museum and historic interiors.
• The most accessible entrance has step-free level access.
• This entrance is at the front of the Windpump.
• There are 4 floors once inside.
• Other floors can be accessed via: stairs.
• There is stepped access once inside.
• There is restricted room to manoeuvre at this property.
• There is a member of staff available for help and assistance.
• The following are also available: seating, a companion/carer discount, a large map in the car park and an information board in the car park.
• At the time of our visit the hearing assistance system was working.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people, standard toilets and a standard shower.
• This toilet with adaptations for disabled people is approximately 26m from the blue badge bays.
• Dogs are allowed at this property.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the property.
• The nearest train station is Wroxham and Hove.
• Wroxham and Hove is 15 miles from Horsey Windpump.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This site has a car park.
• This is an open air car park with a concrete surface.
• Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
• There are clearly presented payment signs.
• Maps and information boards are available.
• There are 4 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 234cm x 470cm.
• There is a hatched zone on one side and to the rear.
• The nearest Blue Badge bay is 19m from the Welcome Information Centre.
• Obstacles from the car park include: loose chippings and bollards with low colour contrast and a visual identification band.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Opening Times (Horsey Windpump). Skip to the next section.

Opening Times (Horsey Windpump)

• Monday 10:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Wednesday 10:00 - 16:00.
• Thursday 10:00 - 16:00.
• Friday Closed.
• Saturday 10:00 - 16:00.
• Sunday 10:00 - 16:00.

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  • Only open on Fridays during school holidays 10:00 - 16:00.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following areas are free to access for National Trust members but payable for everyone else: Parking and Entry.
• This site offers companion or carer discounts.
• Parking is also free for Blue Badge holders.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from the Welcome Information Centre. View more information about booking and collection of equipment.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Route to (Welcome Information Centre). Skip to the next section.

Route to (Welcome Information Centre)

• From the car park head towards the main car park entrance and the Welcome Information Centre is on the left.
• The route to the area is step-free level.
• Path surfaces along the route are concrete and gravel.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Visitor Reception (Welcome Information Centre). Skip to the next section.

Visitor Reception (Welcome Information Centre)

• There is step-free level access into the area.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 88cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
• There is step-free level access around the area.
• The majority of aisle widths are under 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• All flooring is smooth and even.
• There is step-free level access to the counter.
• The height of the counter is 97cm.
• There is not a low level section at a suitable height for a wheelchair user.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are tables and chairs without armrests available in the visitor reception.
• The following furniture is permanently fixed: all of the tables.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.

You are on Route to (Windpump). Skip to the next section.

Route to (Windpump)

• From the car park head towards the main car park entrance over a wooded pedestrian footbridge, past the Tearoom on the left and the Windpump is directly ahead via a slight slope.
• The route to the area is step-free via a slight ramp/slope.
• Path surfaces along the route are concrete, bonded gravel and wood.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (Windpump). Skip to the next section.

Entrance (Windpump)

• The entrance surveyed is located at the base of the Windpump.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 108cm.
• There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

You are on Attraction / Exhibit (Windpump). Skip to the next section.

Attraction / Exhibit (Windpump)

• The majority of walkway widths are under 120cm.
• There is no (or very little) background noise here.
• The exhibits do not have hearing assistance systems.
• There is no step-free level access around the area.
• Levels 1, 2 and 3 and the outside viewing platform on level 4 require the use of steps.
• There are chairs with armrests and chairs without armrests available in the area.
• All flooring in the area is smooth and even.
• Lighting levels are low.

You are on Stairs (Windpump). Skip to the next section.

Stairs (Windpump)

• The floors which are accessible by stairs are 1, 2, 3 and 4.
• There are more than 20 steps between floors.
• The steps are not clearly marked with handrails on both sides.
• The steps are deep (18cm+).
• The highest step is 22cm high.
• The stairs are open.
• Lighting levels are low.

You are on Route to (Tearoom). Skip to the next section.

Route to (Tearoom)

• From the car park head towards the car park main entrance over a wooded pedestrian footbridge and the Tearoom is directly ahead.
• The route to the area is step-free level.
• Path surfaces along the route are concrete and wood.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Eating and Drinking (Tearoom). Skip to the next section.

Eating and Drinking (Tearoom)

• This is a kiosk which serves hot and cold snacks.
• There is step-free level access into the area.
• There is a counter where food and drink can be ordered and table service (on request only).
• Staff can provide assistance and offer service to tables.
• Menu types include: handheld menus, menu boards and counter menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, two handled cups, easy grip cutlery, a portable card machine for payment and large-handled cutlery.
• Lighting levels are moderate to good.
• There is no (or very little) background noise here.
• There is a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is a counter over 85cm high without a tray rail.
• The counter is 117cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are bench seats, adapted picnic tables and picnic tables available in the seating area.
• The seating area does not have: a mixture of chairs with and without armrests.
• There are some tables which are at a suitable height for a wheelchair user.
• The surface height of the tables is 74cm.
• The following furniture is permanently fixed: all of the chairs and all of the tables.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to gravel.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There is step-free level access into the shower facilities.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 73cm.
• Internally the door has a high colour contrast.
• There is a fixed height shower head.
• The shower controls are push.
• There is a shower chair.
• For access into the shower cubicle an access code must be obtained from the Information Welcome Centre.
  The height of the access code input is 133cm.
  A token must be obtained from the Information Welcome Centre for use of the shower.
  The height of the token slot is 170cm.

You are on Route to (Toilet Block). Skip to the next section.

Route to (Toilet Block)

• The toilet block is directly opposite the car park.
• The route to the area is step-free level.
• Path surfaces along the route are concrete and paving stones.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• This toilet is located opposite the car park.
• There is step-free level access into the toilet.
• This toilet is approximately 26m from the car park.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 83cm.
• The door has a locking handle.
• Internally the door has a high colour contrast.
• The dimensions of the cubicle are 188cm x 170cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 123cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
• The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 49cm.
• The height of the toilet roll holder is 78cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 81cm.
• The height of the towel dispenser is 121cm.
• The height of the hand dryer is 93cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a waste bin with lid and a sanitary bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail, the toilet seat and the internal door.
• The following have a less clear colour contrast with their surroundings: the floor.
• Lighting levels are moderate to good.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 63cm.
• Internally the door has a high colour contrast.
• The male standard toilet was surveyed.
• There is also a female toilet in the same location.
• The width of the widest cubicle door opening is 59cm.
• The wash basin tap type is push.
• Lighting levels are moderate to good.
• There are hand dryers.
• There is a baby change facility which is not at a suitable height for a wheelchair user.