Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a reception, a food kiosk and gardens.
- The most accessible entrance has a slight ramp/slope (which bypasses any steps) and an open entrance with no doors.
- This entrance is the accessible garden entrance, located at the rear left of the reception building.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, facilities for assistance dogs and maps.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a standard toilet.
- The standard toilet surveyed can be found to the left as you enter the main reception building.
Public Transport
- There is a bus stop within approximately 150m of the site.
- This bus stop is located on the A1036, and has a regular service to York city centre.
- The nearest train station is York.
- York railway station is approximately 3 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for Blue Badge holders only.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 8 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 5m from the main entrance.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
- Parking at this site is limited to blue badge holders only.
Parking bays are unmarked, and are located around the courtyard in front of the visitor reception entrance.
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: access to the formal gardens.
- This site does not offer companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Visitor Reception
- Access into the area is via steps and a steep ramp/slope (which bypasses any steps).
- The ramp is under 75cm wide, with no handrails.
- There are 2 steps, which are unmarked, with no handrails.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 154cm.
- Internally the door has a medium colour contrast.
- There is step-free level access around the area.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet (deep pile).
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 72cm.
- The counter does not have a hearing assistance system.
- There are tables available in the visitor reception.
- The following furniture is permanently fixed: all of the tables.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are low.
- The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 86cm.
- The exit to the gardens is accessed by 2 unmarked steps.
These steps do not have handrails.
This exit can be avoided by using the path around the outside of the building, to the left.
Outdoor Spaces (Rear Gardens)
- This information is for the access point located to the left of the visitor reception building.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There is open access at the surveyed access point.
- This access point allows for step-free access to the rear gardens.
This area can also be accessed through the visitor reception exit. - The following outdoor facilities are available: a sports court, formal gardens and gardens.
- The outdoor facilities also include: a vegetable garden and greenhouse.
- The outdoor spaces include the following surfaces: cobbled, wood bark, grass, block paving, gravel and uncompacted earth.
- Footpaths are available in all of the outdoor space.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are slight ramps/slopes without handrails, steep ramps/slopes without handrails, less than 3 steps without handrails and more than 3 steps without handrails in the main areas.
- The slopes run throughout the gardens on the main paths, with a long slope to the left of the gardens providing step-free access to much of the space. The steps are located from the terrace to the formal lawn, and on some paths through the garden space.
- There are bench seats situated along the paths for people to rest.
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Playground
View
- The greenhouse space is accessed by 2 unmarked steps.
These steps do not have handrails.
- The greenhouse space is accessed by 2 unmarked steps.
Eating and Drinking (Takeaway On The Terrace)
- This is a kiosk which serves hot and cold snacks.
- Access into the area is via steps.
- There are 3 steps, which are unmarked, with no handrails.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws and takeaway cups.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is step-free level access around the seating area.
- There are tables, chairs with armrests and chairs without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
The Book Room
- There is a second-hand book space to the left of the terrace, opposite the Takeaway kiosk.
- There are 2 unmarked steps to enter this room without handrails.
- Inside there are seats without armrests available.
- Books may be taken to the visitor reception till for purchase.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 63cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are no hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.