Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a reception and exhibition rooms.
- The most accessible entrance has a slight ramp/slope and a door permanently held open.
- This entrance is at the front of the building.
- There are 3 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- This venue has several areas where there are stairs to the upper levels.
No lifts are available to access the upper levels. - There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system and sensory packs.
- The sensory pack includes: ear defenders and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the right of the visitor reception entrance.
- This toilet with adaptations for disabled people is approximately 17m from the visitor reception entrance.
- The standard toilets surveyed can be found to the right of the visitor reception entrance.
Public Transport
- There is not a bus stop within approximately 150m of the building.
- The nearest train station is Redruth.
- Redruth station is approximately 2 miles from the site.
The bus service T3 towards Camborne stops by the Morrison car park. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This building has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 2 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 17m from the visitor reception.
- Obstacles from the car park include: uneven surfaces, loose chippings and slopes/ramps.
- There are not parent and child parking bays available.
- There is a designated drop-off point without a dropped kerb.
Admissions
- At this location the following are free to access for all visitors: Car parking and the outdoor space.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
- This site offers companion or carer discounts.
- Booking must be made by phone or online prior to visiting.
Alternatively, staff can book online for you at the site.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 87cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are bench seats and chairs without armrests available in the visitor reception.
- The following furniture is permanently fixed: some of the chairs.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is a lower level section to the counter but it is not between 76cm to 86cm.
Tour
- The tour is guided.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour and a video on tablet or mobile phone.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information booklets, Braille and television/screen.
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are bench seats at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet, compacted earth paths, grass, gravel and loose chippings.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
Outdoor Spaces
- This information is for the access point located to the right and left of the visitor reception entrance.
- There is step-free level access into the area.
- There is open access at the surveyed access point.
- The following outdoor facilities are available: small open spaces and picnic areas.
- The outdoor spaces include the following surfaces: loose chippings, grass and gravel.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are slight ramps/slopes without handrails in the main areas.
- There are slight slopes around the outdoor spaces in various locations.
- There are some bench seats situated along the paths for people to rest.
Route to (Michell's Engine House)
- Go straight ahead from the visitor reception entrance to the car park in Morrisons.
Go past the Morrisons store onto Agar Road.
Cross Agar Road via the pedestrian crossing, turning right after you cross.
Follow this path until you see Michell's Engine House on your left.
Go through the gate and Michell's Engine House is ahead. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Visitor Reception (Michell's Engine House)
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 83cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests available in the visitor reception.
- Services/facilities available include: a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Attraction / Exhibit (Michell's Engine House)
- The majority of walkway widths are over 180cm.
- There is no (or very little) background noise here.
- The exhibits have clearly signed hearing assistance systems.
- The hearing assistance systems were tested and working at the time of the survey.
- There is step-free level access around some of the area.
- There is step free access to the ground floor only.
There are stairs to all other floors. - There are chairs without armrests available in the area.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- Lighting levels are moderate to good.
Stairs (Michell's Engine House)
- The floors which are accessible by stairs are the ground, first, second and third floors.
- There are more than 20 steps between floors.
- The steps are clearly marked with a handrail that switches sides.
- The highest step is 18cm high.
- The stairs are open.
- Lighting levels are moderate to good.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located to the right of the visitor reception entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 17m from the visitor reception entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 145cm x 159cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 113cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 79cm.
- The height of the soap dispenser is 101cm.
- The height of the hand dryer is 100cm.
- The height of the baby change is 102cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin with lid and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 157cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door and the dropdown rail.
- Lighting levels are moderate to good.
Standard Toilet
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 60cm.
- The wash basin tap type is lever.
- Lighting levels are moderate to good.
- There are hand dryers.