You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this area include: a reception, exhibition rooms, a shop, a historic house and historic interiors.
• Additional amenities in this area include: picnic tables.
• The most accessible entrance has step-free level access and a door permanently held open.
• This entrance is at the front of the house.
• There are 2 floors once inside.
• Other floors can be accessed via: stairs.
• There is step-free access to the ground floor only once inside.
• There is restricted headroom and restricted room to manoeuvre at this property.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, a companion/carer discount, facilities for assistance dogs, a virtual tour and an information board in the car park.
• The sensory pack includes: torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• At the time of our visit the hearing assistance system was working.
• This site is part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a standard toilet.
• The standard toilet surveyed can be found at the rear of the visitor reception building.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: parking.
• At this location the following areas are free to access for National Trust members but payable for everyone else: Clouds Hill house.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the site.
• The nearest train station is Wool.
• Wool railway station is approximately 4 miles from Clouds Hill.
  There is not a bus service from the railway station to Clouds Hill.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This site has a car park.
• This is an open air car park with a compacted gravel surface.
• Parking is free for all users.
• There are no Blue Badge parking bays available.
• Obstacles from the car park include: loose chippings and a lack of pedestrian walkways to cross the car park.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• Equipment cannot be borrowed or hired.
• Sensory packs can be borrowed which include: torch.
• You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Visitor Reception (And Gift Shop). Skip to the next section.

Visitor Reception (And Gift Shop)

• Access into the area is via a step.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 152cm.
• Internally the door has a high colour contrast.
• There is step-free level access around the area.
• The majority of aisle widths are under 150cm.
• There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• The flooring is not smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• There is step-free level access to the counter.
• The height of the counter is 90cm.
• There is not a low level section at a suitable height for a wheelchair user.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here which varies, depending on the time of day.
• Lighting levels are moderate to good.
• Staff will come out of the Visitor Reception to greet those visitors who use a wheelchair.

You are on Route to (House). Skip to the next section.

Route to (House)

• Turn right when leaving the Visitor Reception and follow the path through the open gate.
  The house will be found on the right-hand side of the path.
• The route to the area is step-free via a slight ramp/slope.
• Path surfaces along the route are gravel and grass.
• The majority of the paths are not wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (House). Skip to the next section.

Entrance (House)

• The entrance surveyed is located at the front of the house.
• There is step-free level access at the entrance.
• There is a single manual door which is permanently open.
• The width of the opening is 87cm.
• There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
• There is a mat in front of the door, which might act as a trip hazard.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 1 hour.
• There is stepped access along the tour route.
• There are doorways or openings used on the tour which are under 75cm wide.
• The majority of walkway widths are under 120cm.
• The tour can not be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• The tour route may vary depending on the season.
• There is background noise which varies, depending on the time of day.
• Tour information includes the following formats: pictorial and information board.
• The tour does not have a hearing assistance system.
• There are chairs without armrests at regular intervals along the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Lighting levels are low throughout the tour route.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1.
• There are 10 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 23cm high.
• Lighting levels are low.

You are on Route to (The motorbike shed). Skip to the next section.

Route to (The motorbike shed)

• Turn right on leaving the Visitor Reception and walk along the path and through the open gate.
  Proceed down the path until the house is reached and the motorbike shed will then be found straight ahead.
• The route to the area is step-free via a slight ramp/slope.
• Path surfaces along the route are gravel and grass.
• The majority of the paths are not wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (The motorbike shed). Skip to the next section.

Entrance (The motorbike shed)

• The entrance surveyed is located opposite the entrance to the house.
• There is stepped access at the entrance.
• The slight slope is over 150cm wide.
• There is 1 step, which is unmarked, with no handrails.
• The step is not at the recommended height (between 15cm - 18cm).
• There are double manual doors which are permanently open.
• The width of the opening is 248cm.
• There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

You are on Attraction / Exhibit (The motorbike shed). Skip to the next section.

Attraction / Exhibit (The motorbike shed)

• The majority of walkway widths are between 120cm and 180cm.
• There is background noise which varies, depending on the time of day.
• Exhibit information includes the following formats: pictorial and information board.
• The exhibits do not have hearing assistance systems.
• There is step-free level access around the area.
• There are bench seats and chairs without armrests available in the area.
• All flooring in the area is smooth and even.
• Lighting levels are moderate to good.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• There is step-free level access into the area.
• The access points to the area are located immediately beyond the visitor reception.
• There is a gate at the surveyed access point which is permanently held open.
• The width of the gap is 124cm.
• The following outdoor facilities are available: woodland and gardens.
• The outdoor spaces include the following surfaces: grass, gravel and compact earth.
• Footpaths are available in some of the outdoor space.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access around some of the area.
• There are slight ramps/slopes without handrails in the main areas.
• The slight slopes are immediately beyond the visitor reception.
• There are bench seats situated along the paths for people to rest.

You are on Picnic Area. Skip to the next section.

Picnic Area

• The following information describes the picnic area located on top of the hill, to the side of the house.
• Access into the area is via a steep ramp/slope.
• The slope is over 150cm wide.
• There are picnic tables.
• No chairs have armrests on both sides.
• Adapted picnic tables are not available.
• The distance between the floor and the underside of the lowest picnic table is 65cm.
• The distance between the floor and the underside of the highest picnic table is 69cm.
• The surface height of the lowest table is 69cm.
• The surface height of the highest table is 73cm.
• The following furniture is permanently fixed: all of the tables.
• There is step-free level access around some of the area.
• The surface in the picnic area is not smooth and even.
• Where the flooring is not smooth or even, this is due to grass.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• Access into the toilet is via a steep ramp/slope.
• The slope is between 75cm and 150cm wide, with a handrail on the right going up.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 78cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
• The shared standard toilet was surveyed.
• The wash basin tap type is lever.
• Lighting levels are moderate to good.
• There are no hand dryers.