Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has steps.
- This entrance is at the front of the house.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: standard toilets.
- The standard toilets surveyed can be found within the car parking area.
- There is a separate exit.
- The exit has steps.
- The entrance can be used to exit by visitors with limited mobility.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest bus stop is Clevedon Court on Tickenham Road, approximately 0.1 miles from Clevedon Court itself.
- The nearest train station is Yatton.
- Yatton station is approximately 3 miles from Clevedon Court.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a grass surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are no Blue Badge parking bays available.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Standard Toilet (Car Park)
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 62cm.
- Internally the door has a medium colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 63cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are no hand dryers.
Admissions
- At this location the following are free to access for all visitors: Car Parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: House and gardens.
- Parking is free for all visitors.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, permanently held open and has a colour contrast with the surrounding walls.
- The width of the door opening is 254cm.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter does not have a hearing assistance system.
- There are chairs with armrests available in the visitor reception.
- Services/facilities available include: a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Route to (House)
- Go straight ahead from the visitor reception.
Follow the road to your left down a slope.
Half way down this slope turn right, and the house will be on your right. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are gravel, cobbles and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the house.
- There is stepped access at the entrance.
- There are 4 steps, which are unmarkedno handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors (with one door locked) which is permanently open.
- The width of the opening is 127cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 30 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are over 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information booklets and Braille.
- The tour does not have a hearing assistance system.
- There are chairs without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- Lighting levels are moderate to good throughout the tour route.
Stairs (To First Floor)
- The floors which are accessible by stairs are the ground and first floors.
- There are 18 steps between floors.
- The steps are not clearly marked with a handrail on the left going up.
- The highest step is 16cm high.
- Lighting levels are moderate to good.
- The door leading to the stairs has a width of 90cm.
Level Change (To The Thackeray Room)
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Step(s)
View
- There is a/are step(s) located on the first floor.
- The step(s) is/are used to access the Thackeray Room.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Level Change (To The State Room)
-
Step(s)
View
- There is a/are step(s) located on the first floor.
- The step(s) is/are used to access the State Room.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Level Change (State Room To The Chapel)
-
Step(s)
View
- There is a/are step(s) located on the first floor in the State Room.
- The step(s) is/are used to access the Chapel Room.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Exit
- The exit is located at the rear of the house.
- There is not step-free access at the exit.
- There is 1 step, which is unmarked, with no handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm) .
- There is a single manual door which opens towards you.
- The width of the opening is 95cm.
- There is 1 step beyond the exit, which is unmarked, with no handrails.
- The steps are not at the recommended height (between 15cm - 18cm) .
Route to (Garden)
- Go straight ahead from the visitor reception.
Follow the road to your left down a slope.
Half way down this slope turn right to be in front of the house, which will be on your right. Continue pass the house and the garden is to the side and rear of the house. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are gravel, grass, cobbles and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Outdoor Spaces (Garden)
- This information is for the access point located to the side and rear of the house.
- Access into the area is via steps.
- There are 10+ steps, which are unmarked, with a handrail on the right going up.
- There is open access at the surveyed access point.
- The garden is a terrace garden and has sets of steps from the bottom, at the rear of the house.
One of these steps has hand rails on the right going up, while the other steps have no hand rails. - The following outdoor facilities are available: gardens.
- The outdoor spaces include the following surfaces: grass, block paving and gravel.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is no step-free level access around the area.
- There are steep ramps/slopes without handrails, more than 3 steps without handrails and more than 3 steps with handrails in the main areas.
- As this a terrace garden, the steps and slopes give access to the different levels.
- There are bench seats situated along the paths for people to rest.