Access Guide
Summary
- View information about opening hours.
- Amenities in this property include: a reception, exhibition rooms and formal gardens.
- The most accessible entrance has steps, slight ramps/slopes, manual doors and gates.
- This entrance is to the left of the main entrance.
- There are 4 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- To get to other floors there is stepped access.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, Braille information, a virtual tour, a large map in the car park and an information board in the car park.
- At the time of our visit the hearing assistance system was not working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
- There are 2 toilets with adaptations for disabled people.
- The toilets with adaptations for disabled people surveyed can be found at the visitor reception and to the left of the Chastleton House.
- This toilet with adaptations for disabled people is approximately 7m from the Chastleton House entrance.
- The standard toilets can be found on the ground floor.
- The standard toilets surveyed can be found at the visitor reception and to the left of the Chastleton House.
- There is a separate exit.
- The exit has steps.
Public Transport
- There is not a bus stop within approximately 150m of the property.
- The nearest train station is Moreton-in-Marsh.
- Moreton-in-Marsh is 4 miles away from Chastleton House.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a loose chippings and gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 495cm.
- There is a hatched zone on both sides and to the rear.
- The nearest Blue Badge bay is 15m from the entrance.
- Obstacles from the car park include: grass and a road crossing.
- There are not parent and child parking bays available.
Admissions
- At this location the following are free to access for all visitors: Parking is free for all users.
- At this location the following areas are free to access for National Trust members but payable for everyone else: The House and gardens.
- This site does not offer companion or carer discounts.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and a mixture of chairs with and without armrests available in the visitor reception.
- Services/facilities available include: a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the exit door opening is 74cm.
Route to (Chastleton House)
- To exit the blue badge bay car park there is a gate. The gate opens away from you and has a width of 141cm. Continue following the path down where you will see a second gate, which opens towards you and has a width of 125cm. Turn left and Chastleton House will be on the right.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth and loose wood chippings.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Toilet with Adaptations (Left Hand Transfer / Visitor Reception)
- This toilet is located to the left as you exit the visitor reception.
- There is step-free level access into the toilet.
- This toilet is approximately 3m from the visitor reception exit.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 74cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 181cm x 217cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 117cm from the side of the toilet pan to the wall.
- There is a push button flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, a vertical grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 50cm.
- The height of the toilet roll holder is 101cm.
- The wash basin tap type is lever.
- The height of the wash basin is 70cm.
- The height of the soap dispenser is 91cm.
- The height of the towel dispenser is 98cm.
- The height of the baby change is 94cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin, a pedal bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 69cm and 77cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, the dropdown rail, the toilet seat and all grab rails.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Visitor Reception)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 72cm.
- Internally the door has a low colour contrast.
- The shared standard toilet was surveyed.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
Entrance
- The entrance surveyed is located at the front of the building.
- There is stepped access at the entrance.
- There are 6 steps, which are unmarked, with no handrails.
- Steps are split with a resting area.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors which is permanently open.
- The width of the opening is 115cm.
- There is a second manual door which is permanently open.
- The width of the opening is 124cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is stepped access along the tour route.
- The majority of walkway widths are over 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour and a photo album.
- There is no (or very little) background noise along the tour route.
- Floor plans/maps are available for the tour route.
- The tour does not have a hearing assistance system.
- There are chairs without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the tables.
- There are folding seats/stools available to take around the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and uneven floorboards.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good throughout the tour route.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located to the left of Chastleton House.
- Access into the toilet is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- This toilet is approximately 7m from the Chastleton House entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 83cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 153cm x 178cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 76cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 52cm.
- The height of the toilet roll holder is 99cm.
- The wash basin tap type is push.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 99cm.
- The height of the towel dispenser is 100cm.
- The height of the baby change is 91cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin with lid and a sanitary bin.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 104cm and 164cm from the floor.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the internal door, the toilet seat, the dropdown rail and all grab rails.
- Lighting levels are moderate to good.
Standard Toilet (House)
- Access into the toilet is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- Please contact a member of staff for use of the portable ramp.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 72cm.
- Internally the door has a low colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 61cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are no hand dryers.
Shop
- Access into the shop is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 235cm.
- Internally the door has a low colour contrast.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are low.
- The counter does not have a hearing assistance system.
Outdoor Spaces
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The access points to the area are located to the left of the house.
- There is a gate at the surveyed access point which opens away from you (push).
- The gate is not self-closing.
- The following outdoor facilities are available: formal gardens and gardens.
- The outdoor spaces include the following surfaces: grass, gravel and compact earth.
- Footpaths are available in some of the outdoor spaces.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are slight ramps/slopes without handrails in the main areas.
- In different area of the garden.
- There are bench seats situated along the paths for people to rest.
- The paths have gates which may create obstacles for some users.