Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a reception, a garden and historic interiors.
The most accessible entrance has a step and a gate.
This entrance is the windmill entrance, to the rear of visitor reception.
There are 4 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, Braille information, audio description and a hearing assistance system which is not signed.
At the time of our visit the hearing assistance system was not working.
This site is part of the Sunflower Lanyard Scheme.
Dogs are allowed in the grounds but only assistance dogs are allowed on the ground floor of the windmill.

At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Brading.
Brading Station is approximately 4 miles away.
There is no bus service from the station to the nearest bus stop for the site.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

Equipment cannot be borrowed or hired.
Sensory packs can be borrowed which include: binoculars, magnifying glass and torch.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Access into the area is via steps.
There are 3 steps, which are unmarked, with a handrail on the left going up.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 77cm.
Internally the door has a low colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a hearing assistance system which is not signed.
The hearing assistance system was tested, however it was not working at the time of the survey.
There are stools available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

The exit is located at the rear of visitor reception.
There is step-free access via ramp at the exit.
There is a single manual door which opens towards you.
The width of the opening is 71cm.
There is a small lip on the threshold of the exit with a height of more than 1.5cm.
There is a steep ramp between 75cm and 150cm wide beyond the exit, with no handrails.

This information is for the access point located to the left of visitor reception.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide.
There is a gate at the surveyed access point which opens away from you (push).
The gate is not self-closing.
The outdoor spaces include the following surfaces: grass and block paving.
Footpaths are available in some of the outdoor space.
The majority of the paths are not wide enough for wheelchair users.
There is step-free level access around some of the area.
There are slight ramps/slopes without handrails in the main areas.
There are slight slopes leading down to the edge of the garden on one side of the windmill.
There are bench seats situated along the paths for people to rest.

The following information describes the picnic area located on the left from visitor reception.
There is step-free level access into the area.
There are bench seats and picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are available.
The distance between the floor and the underside of the lowest picnic table is 62cm.
The distance between the floor and the underside of the highest picnic table is 67cm.
The following furniture is permanently fixed: all of the chairs and all of the tables.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass.

The majority of walkway widths are between 120cm and 180cm.
There is background noise here.
Exhibit information includes the following formats: Braille and television/screen.
The exhibits do not have hearing assistance systems.
There is step-free level access around some of the area.
There are steps to the upper floors.
There are chairs without armrests available in the area.
Flooring in the area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Lighting levels are low.