Access Guide
Summary
- The most accessible entrance has step-free level access and manual doors.
- This entrance is in the adventure playground area.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There is restricted headroom and restricted room to manoeuvre at this property.
- If you have any allergies please contact holiday.enquiries@nationaltrust.org.uk for advice.
- National Trust Holidays offer vibrating fire alarm pillows for people with hearing loss.
- National Trust Holidays work with an organisation that can offer the hire of equipment to support any accessibility needs.
- If you would like more information on these services, please contact guestrelations@nationaltrust.org.uk.
- This property has movement activated outdoor lighting.
- For actual bed sizes please visit the National Trust website.
Public Transport
- The nearest train station is Pembroke.
- Pembroke Station is approximately 5 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This property has a shared car park.
- The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- Obstacles from the car park include: uneven surfaces, slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There is not a designated drop-off point.
Entrance
- The entrance surveyed is located in the adventure playground area.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 89cm.
- The entrance opening has a minimum height of 200cm.
Lounge
- There is step-free level access into the room.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the opening is 83cm.
- Internally the door has a medium colour contrast.
- The door into this room has a minimum height of 200cm.
- Facilities/features in the lounge/living areas include; sofas and a coffee table.
- There is not a seat at a suitable height for a wheelchair user to transfer.
- The height of the seat is 40cm.
- The surface height of the table is 52cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) in the majority of the room.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- The colour contrast between the floor and walls in the lounge/living areas is medium.
- The lighting levels in the lounge/living areas are moderate to good.
- There is an additional door into this room with a door opening width of 80cm.
- The additional door into this room does not have a minimum height of 200cm.
- The height of the additional door is 195cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
Dining Room
- There is step-free level access into the room.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the opening is 80cm.
- Internally the door has a medium colour contrast.
- The door into this room does not have a minimum height of 200cm.
- The door height is 195cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) in the majority of the room.
- There are chairs without armrests available.
- There is a seat at a suitable height for a wheelchair user to transfer.
- The dining table is at a height of 76cm.
- The distance between the floor and the underside of the dining table is 61cm.
- The lighting levels in the lounge/living areas are moderate to good.
- All flooring is smooth and even.
- The colour contrast between the walls and floor is medium.
Kitchen
- The kitchen is located through a door from the dining room on the left of the complex.
- Access into the kitchen is via steps.
- There are 3 steps, which are clearly marked, with no handrails.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the opening is 83cm.
- Internally the door has a medium colour contrast.
- The door into this room does not have a minimum height of 200cm.
- The door height is 194cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) in the majority of the kitchen.
- Facilities/features in the kitchen areas include; a fixed height sink, a fridge freezer, an oven, a hob, a dishwasher, a microwave, a kettle and a toaster.
- All flooring in the area is smooth and even.
- The area has a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is high.
- Lighting levels are moderate to good.
- The worktops/counters are at a height of 92cm.
- The counters/worktops have a less clear colour contrast to the floor, to the sink and to the hob.
- There are under counter cupboards/units available for worktops/counters.
- The cupboards/units have a less clear colour contrast to the floor and to the oven.
- The fridge/freezer door handles are not easy to grip.
- The oven and fridge/freezer door handles have a low colour contrast.
- The sink tap types are twist turn mixer.
- The door to the outside play area has an opening width of 88cm.
- The additional door into this room does not have a minimum height of 200cm.
- The height of the additional door is 196cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The smaller standalone sink has lever taps.
Standard Bedroom (Ground Floor - Room 1 Spiders' Web - Single with Ensuite)
- This bedroom is located on the ground floor, to the left from the entrance, down the corridor on the right.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The door has a twist lock.
- The colour contrast between the bedroom walls and floor is medium.
- The bed type is single.
- The height of the bed to the top of the mattress is 50cm.
- The bed does not have a footboard.
- Furniture cannot be moved to enable a turning space (150cm x 150cm) next to the bed.
- The room has: a gap under the bed at a suitable height for a mobile hoist, light switches at a suitable height for a wheelchair user, plug sockets at a suitable height for a wheelchair user and plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels were even at the time of the survey.
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Ensuite
View
- The ensuite door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the ensuite door opening is 66cm.
- The door into the ensuite has a minimum height of 200cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the ensuite are 130cm x 126cm.
- The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
- All flooring in the ensuite is smooth and even.
- Lighting levels were even at the time of the survey.
- The toilet seat is 43cm from the floor.
- The wash basin tap type is lever mixer.
- The ensuite has: a step-free shower.
- There is an adjustable, detachable shower head.
- The shower controls are twist turn.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
Standard Bedroom (Ground Floor - Room 2 Foxes' Den - 3 Beds)
- This bedroom is located on the ground floor, to the left from the entrance, down the corridor on the right.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 56cm.
- Furniture cannot be moved to enable a turning space (150cm x 150cm) next to the bed.
- The room has: a gap under the bed at a suitable height for a mobile hoist, light switches at a suitable height for a wheelchair user, plug sockets at a suitable height for a wheelchair user and plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels vary due to the size of the space.
- There are 3 bunk beds in the room.
The upper bunks have a footboard.
Standard Bedroom (Ground Floor - Room 3 - Otters' Holt - 3 Beds)
- This bedroom is located on the ground floor, to the left from the entrance, down the corridor on the right.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 53cm.
- Furniture cannot be moved to enable a turning space (150cm x 150cm) next to the bed.
- The room has: a gap under the bed at a suitable height for a mobile hoist, light switches at a suitable height for a wheelchair user, plug sockets at a suitable height for a wheelchair user and plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There are 3 bunk beds in the room.
The upper bunks have a footboard.
Bedroom with Adaptations (Ground Floor - Room 4 Squirrels' Drey - Twin)
- The route from the entrance to the bedroom with adaptations includes at least one manual door.
- There is step-free level access into the room.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 196cm.
- Internally the door has a medium colour contrast.
- The door has a twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
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Inside The Bedroom
View
- The bed type is twin.
- The height of the bed to the top of the mattress is 70cm.
- The measurement between the bed base and floor is 42cm.
- The height to the top of the mattress of the second bed is 52cm.
- The measurement between the second bed base and floor is 26cm.
- The twin beds cannot be put together.
- The beds do not have a footboard.
- There is room for a wheelchair user to turn next to the bed (150cm x 150cm).
- The room has: light switches at a suitable height for a wheelchair user, plug sockets at a suitable height for a wheelchair user and plug sockets which can be reached from the bed.
- There is a pull cord emergency alarm at a recommended height (within 10cm from floor).
- Flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels are moderate to good.
- The colour contrast between the room walls and floor is high.
Ensuite (Bedroom with Adaptations – Room 4 Squirrels’ Drey)
- The ensuite door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the ensuite door opening is 84cm.
- The door into the ensuite does not have a minimum height of 200cm.
- The height of the additional door is 196cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the ensuite are 357cm x 225cm.
- The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
- All flooring in the ensuite is smooth and even.
- The ensuite has a non-slip floor.
- There is a pull cord emergency alarm at a recommended height (within 10cm from floor).
- Lighting levels are moderate to good.
- There is a lateral transfer space to the right of the seat as you look at it.
- The transfer space on the right as you face the toilet is 270cm.
- The height of the toilet seat above floor level is 48cm.
- There is a spatula flush on the transfer side.
- Grab rails in the ensuite include: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, a vertical grab rail on the non transfer side, a vertical rail on the left side of the wash basin, a horizontal grab rail at the shower and vertical grab rails at the shower.
- The toilet has no dropdown rail.
- The following fixtures can be reached from the toilet seat: wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever mixer.
- The height of the towel dispenser is 100cm.
- The height of the soap dispenser is 97cm.
- The ensuite has: a wheel-in shower.
- There is a fixed height shower head.
- The shower controls are lever and 94cm high.
- There are no dropdown rails for the shower.
- There is a drop down/tip up seat not at a suitable height for a wheelchair user.
- The following have a high colour contrast with their surroundings: the internal door and all grab rails.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
Standard Bedroom (Ground Floor - Room 5 Cormorants - 4 Beds)
- This bedroom is located on the ground floor, to the right from the entrance, ahead down the corridor.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 54cm.
- There is room for a wheelchair user to turn next to the bed (150cm x 150cm).
- The room has: a gap under the bed at a suitable height for a mobile hoist, light switches at a suitable height for a wheelchair user, plug sockets at a suitable height for a wheelchair user and plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels vary due to the size of the space.
- There are 4 bunk beds in the room.
The upper bunks have a footboard.
Bathroom (Ground Floor - Accessible - Left Hand Transfer)
- There is step-free level access into the room.
- The bathroom door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 195cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the bathroom are 200cm x 230cm.
- The bathroom does have an unobstructed minimum turning space of 150cm x 150cm.
- All flooring in the bathroom is smooth and even.
- The bathroom has a non-slip floor.
- Lighting levels are low.
- There is a pull cord emergency alarm at a recommended height (within 10cm from floor).
- There is a lateral transfer space to the left of the seat as you look at it.
- The transfer space on the left as you face the toilet is 148cm.
- The height of the toilet seat above floor level is 47cm.
- There is a spatula flush on the non transfer side.
- Grab rails in the bathroom include: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin, a horizontal grab rail at the shower and a vertical grab rail at the shower.
- The bathroom has a dropdown rail on the transfer side and dropdown rails in the shower.
- The height of the toilet roll holder is 82cm.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
- The height of the wash basin is 72cm.
- The wash basin tap type is twist turn mixer.
- The height of the soap dispenser is 94cm.
- The height of the towel dispenser is 94cm.
- The bathroom has: a wheel-in shower.
- There is an adjustable, detachable shower head (not between 105cm to 185cm high) and a fixed height shower head.
- There are dropdown rails for the shower.
- The shower controls are lever and 87cm high.
- There is a drop down/tip up seat but not at a suitable height for a wheelchair user.
- The following have a high colour contrast with their surroundings: the internal door, all grab rails and all dropdown rails.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
Standard Toilet (Ground Floor)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a medium colour contrast.
- The door does not have a minimum height of 200cm.
- The height of the door is 196cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The wash basin tap type is twist turn mixer.
- Lighting levels are moderate to good.
- All flooring in the area is smooth and even.
Standard Bathroom (Ground Floor - Toilets and Showers - Gender Neutral)
- There is step-free level access into the room.
- The bathroom door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a medium colour contrast.
- The door into this room does not have a minimum height of 200cm.
- The door height is 196cm.
- The door has no lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- All flooring in the bathroom is smooth and even.
- The bathroom has a non-slip floor.
- Lighting levels are moderate to good.
- There is a push button flush.
- The wash basin tap type is push.
- The bathroom has: a shower with stepped access.
- There is a fixed height shower head.
- The shower controls are twist turn.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are 15 steps between floors.
- The steps are clearly marked with a handrail on the left going up.
- The highest step is 18cm high.
- Lighting levels are moderate to good.
Standard Bedroom (First Floor - Room 6 Pig Sty - Single)
- This bedroom is located on the first floor, to the right from the top of the stairs, ahead down the corridor.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, and has a colour contrast with the surrounding walls.
- The width of the door opening is 83cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The door has a twist lock.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is single.
- The height of the bed to the top of the mattress is 47cm.
- The bed does not have a footboard.
- Lighting levels were even at the time of the survey.
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Ensuite
View
- The ensuite door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the ensuite door opening is 83cm.
- The door height is 195cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- Lighting levels were even at the time of the survey.
- The toilet seat is 43cm from the floor.
- The wash basin tap type is lever mixer.
- The ensuite has: a shower with stepped access.
- There is an adjustable, detachable shower head.
- The shower controls are twist turn.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
Standard Bedroom (First Floor - Room 7 Puffins' Burrow - 3 Beds)
- This bedroom is located on the first floor, to the right from the top of the stairs, down the corridor on the right.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 198cm.
- Internally the door has a medium colour contrast.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 57cm.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels vary due to the size of the space.
- There are 3 bunk beds in the room.
The upper bunks have a footboard.
Standard Bedroom (First Floor - Room 8 Seals' Cave - 3 Beds)
- This bedroom is located on the first floor, to the right from the top of the stairs, down the corridor on the right.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 195cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 58cm.
- The height to the top of the mattress of the second bed is 58cm.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels vary due to the size of the space.
- There are 3 bunk beds in the room.
The upper bunks have a footboard.
Standard Bedroom (First Floor - Room 9 Rabbits' Warren - 3 Beds)
- This bedroom is located on the first floor, to the left from the top of the stairs, down the corridor on the left.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 195cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is bunk bed.
- The height of the bed to the top of the mattress is 58cm.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels vary due to the size of the space.
- There are 3 bunk beds in the room.
The upper bunks have a footboard.
Standard Bedroom (First Floor - Room 10 Choughs' Nest - Twin)
- This bedroom is located on the first floor, to the left from the top of the stairs, ahead down the corridor.
- Once on this floor, there is step-free level access to this bedroom.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- The door into this room does not have a minimum height of 200cm.
- The door height is 195cm.
- Internally the door has a medium colour contrast.
- The door has a twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The colour contrast between the bedroom walls and floor is high.
- The bed type is twin.
- The height of the bed to the top of the mattress is 47cm.
- The height to the top of the mattress of the second bed is 47cm.
- The twin beds cannot be put together.
- The beds do not have a footboard.
- There is a seat at a recommended height (between 45cm and 48cm).
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels were even at the time of the survey.
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Ensuite
View
- The ensuite door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the ensuite door opening is 84cm.
- The door into the ensuite does not have a minimum height of 200cm.
- The door height is 195cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- All flooring in the ensuite is smooth and even.
- Lighting levels were even at the time of the survey.
- The toilet seat is 43cm from the floor.
- The wash basin tap type is lever mixer.
- The ensuite has: a shower with stepped access.
- There is an adjustable, detachable shower head.
- The shower controls are twist turn.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
Standard Bathroom (First Floor - Toilets and Showers - Gender Neutral)
- There is step-free level access into the room.
- The bathroom door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a medium colour contrast.
- The door height is 196cm.
- The door has no lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- All flooring in the bathroom is smooth and even.
- The bathroom has a non-slip floor.
- Lighting levels are moderate to good.
- The height of the toilet seat above floor level is 46cm.
- There is a lever flush.
- The wash basin tap type is push.
- The bathroom has: a shower with stepped access.
- There is a fixed height shower head.
- The shower controls are twist turn.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
Outdoor Spaces
- This information is for the access point located outside the entrance to the bunkhouse.
- There is step-free level access into the area.
- There is open access at the surveyed access point.
- The following outdoor facilities are available: a playground with play equipment.
- The outdoor facilities also include: picnic tables.
- The outdoor spaces include the following surfaces: concrete or tarmac and artificial grass.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access around the area.
- There are bench seats situated along the paths for people to rest.
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Playground
View
- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The following play experiences are available: swinging, climbing and balancing.
Picnic Area
- The following information describes the picnic area located in the central area of all the buildings, next to the play area.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and grass.