Access Guide
Summary
- The most accessible entrance has a step, a slight ramp/slope and a narrow entrance opening.
- This entrance is at the front of the Doyden House.
- There is step-free access to the majority of the venue once inside.
- There is restricted headroom and restricted room to manoeuvre at this property.
- If you have any allergies please contact holiday.enquiries@nationaltrust.org.uk for advice.
- National Trust Holidays offer vibrating fire alarm pillows for people with hearing loss.
- National Trust Holidays work with an organisation that can offer the hire of equipment to support any accessibility needs.
- If you would like more information on these services, please contact guestrelations@nationaltrust.org.uk.
- This property has movement activated outdoor lighting.
- For actual bed sizes please visit the National Trust website.
Public Transport
- The nearest train station is Bodmin Parkway.
- The station is approximately 17 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This property has a shared car park.
- The vehicle route from the main road to the car park includes: potholes.
- This is an open air car park with a tarmac surface.
Entrance (The Laundry Room)
- The entrance surveyed is located just off the car parking area, next to the Conor property.
- There is stepped access at the entrance.
- There is 1 step, which is unmarked, with no handrails.
- This entrance has a key safe.
- There is a single manual door which opens away from you.
- The width of the opening is 77cm.
- The entrance opening has a minimum height of 200cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Utility Room (The Laundry Room)
- There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
- The minimum width in the room is 122cm.
- Facilities/features in the room include: a sink, a washing machine and a tumble dryer.
- Some flooring in the utility room is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the room is high.
- Lighting levels are moderate to good.
- The worktops/counters are at a height of 95cm.
- There are overhead cupboards/units available for worktops/counters.
- The cupboards/units have a less clear colour contrast to the wall.
- The sink tap types are lever mixer.
Entrance (Doyden House)
- The entrance surveyed is located at the front of the property.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- This entrance has a key hole and a key safe.
- Features not positioned at a suitable height for a wheelchair user include: the key hole and the key safe.
- There is a single manual door which opens away from you.
- The width of the opening is 74cm.
- The entrance opening does not have a minimum height of 200cm.
- The entrance opening height is 196cm.
- There is 1 step beyond the entrance, which is unmarked, with no handrails.
Entrance (Carnweather Apartment)
- The entrance surveyed is located on the ground floor, first door on the right after you enter Doyden House.
- There is step-free level access at the entrance.
- This entrance has a key hole and a key safe.
- Features not positioned at a suitable height for a wheelchair user include: the key hole and the key safe.
- There is a single manual door which opens away from you.
- The width of the opening is 78cm.
- The entrance opening has a minimum height of 200cm.
Lounge
- There is step-free level access into the room.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the opening is 76cm.
- Internally the door has a low colour contrast.
- The door into this room has a minimum height of 200cm.
- Facilities/features in the lounge/living areas include; sofas, armchairs, chairs without armrests, a coffee table, a table and a television.
- There is a seat at a suitable height for a wheelchair user to transfer.
- The surface height of the lowest table is 45cm.
- The surface height of the highest table is 52cm.
- There is a dining table at a height of 72cm.
- The distance between the floor and the underside of the dining table is 70cm.
- There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The colour contrast between the floor and walls in the lounge/living areas is high.
- The lighting levels in the lounge/living areas are moderate to good.
- There is also a window bench seat.
Kitchen
- The kitchen is located to the left after you enter the property.
- There is step-free level access into the kitchen.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the opening is 73cm.
- Internally the door has a low colour contrast.
- The door into this room has a minimum height of 200cm.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) in the majority of the kitchen.
- Facilities/features in the kitchen areas include; a fixed height sink, a fridge freezer, an oven, an induction hob, a dishwasher, a microwave, a kettle and a toaster.
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is high.
- Lighting levels are moderate to good.
- The worktops/counters are at a height of 91cm.
- The counters/worktops have a less clear colour contrast to the wall, to the sink and to the hob.
- There are overhead and under counter cupboards/units available for worktops/counters.
- The cupboard/unit and fridge/freezer door handles are not easy to grip.
- The sink tap types are lever mixer.
- There are bench seats and chairs without armrests available in the kitchen.
- There is a seat at a suitable height for a wheelchair user to transfer.
- Some of the seating is permanently fixed.
- The height of the tables range between 76cm and 76cm.
- The distance between the floor and the underside of the dining table is 71cm.
Standard Bedroom (Double)
- This bedroom is located to the right after you enter the property.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- The door into this room has a minimum height of 200cm.
- Internally the door has a low colour contrast.
- The colour contrast between the bedroom walls and floor is medium.
- The bed type is double.
- The height of the bed to the top of the mattress is 77cm.
- The bed does not have a footboard.
- Furniture cannot be moved to enable a turning space (150cm x 150cm) next to the bed.
- There is a padded chair with armrests available in the bedroom.
- There is a seat at a recommended height (between 45cm and 48cm).
- The room has: plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels are moderate to good.
Standard Bedroom (Twin)
- This bedroom is located to the left after you enter the property.
- There is step-free level access into this bedroom.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 68cm.
- The door into this room has a minimum height of 200cm.
- Internally the door has a low colour contrast.
- The colour contrast between the bedroom walls and floor is medium.
- The bed type is twin.
- The height of the bed to the top of the mattress is 67cm.
- The height to the top of the mattress of the second bed is 67cm.
- The twin beds can be put together.
- The beds do not have a footboard.
- Furniture cannot be moved to enable a turning space (150cm x 150cm) next to the bed.
- The room has: plug sockets next to the bed.
- Flooring in the room is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels are moderate to good.
Standard Bathroom
- There is step-free level access into the room.
- The bathroom door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 69cm.
- Internally the door has a low colour contrast.
- The door into this room has a minimum height of 200cm.
- The door has a twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the bathroom are 150cm x 152cm.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- All flooring in the bathroom is smooth and even.
- The bathroom has not got a non-slip floor.
- Lighting levels are moderate to good.
- The wash basin tap type is twist turn mixer.
- The bathroom has: a bath and an over bath shower.
- The bath is at a height of 60cm.
- The bath tap type is twist turn mixer.
- There is an adjustable, detachable shower head.
- The shower controls are twist turn.
- The following have a high colour contrast with their surroundings: the floor.
Standard Toilet
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 68cm.
- Internally the door has a low colour contrast.
- The door does not have a minimum height of 200cm.
- The height of the door is 186cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- All flooring in the area is smooth and even.
Outdoor Seating Areas
- The following outdoor areas are available: garden and terrace.
- Access to the outdoor seating area is via a step and a steep ramp/slope.
- The slope is over 150cm wide.
- There is 1 step, which is unmarked, with no handrails.
- The majority of pathway widths are over 180cm.
- The surface of the outdoor seating area includes an uneven natural surface and loose chippings.
- Facilities in this area include: a table, bench seating and seats with armrests.
- There is not a seat at a suitable height for a wheelchair user to transfer.
- The height of the seat is 39cm.
- The surface height of the table is 65cm.
- The distance between the floor and the underside of the tables is 61cm.
- There is room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).
- The garden is shared with other guests in the Doyden House apartments.