Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Agent's House - National Trust

Brownsea Island, Poole Harbour, Dorset, BH13 7EE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • The most accessible entrance has a step and manual doors.
  • This entrance is at the front of the property on the quayside.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is step-free access to the ground floor only once inside.
  • There is restricted headroom and restricted room to manoeuvre at this property.
  • This accommodation also has the following available: bath mats.
  • If you have any allergies please contact holiday.enquiries@nationaltrust.org.uk for advice.
  • National Trust Holidays offer vibrating fire alarm pillows for people with hearing loss.
  • National Trust Holidays work with an organisation that can offer the hire of equipment to support any accessibility needs.
  • If you would like more information on these services, please contact guestrelations@nationaltrust.org.uk.
  • This property has movement activated outdoor lighting.
  • For actual bed sizes please visit the National Trust website.

Public Transport

Parking (Sandbanks)

  • The property has a car park.
  • This is an open air car park with a tarmac surface.
  • Parking is free for National Trust members, but charges apply for all other visitors.
  • Maps and information boards are not available.
  • There is a dedicated unmarked parking area which can accommodate approximately 2 cars.
  • There are 2 reserved car parking spaces at Sandbanks quayside.
    Access to the property is then via a water ferry.

Outdoor Seating Areas (Front of Property)

  • The following outdoor areas are available: patio.
  • The door does not have a minimum height of 200cm.
  • The surface of the outdoor seating area includes a hard surface.
  • Facilities in this area include: seats with armrests and a patio table.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the table is 73cm.
  • The distance between the floor and the underside of the tables is 64cm.

Entrance

  • The entrance surveyed is located at the front of the property on the quayside.
  • There is stepped access at the entrance.
  • There is 1 step, which is unmarked.
  • This entrance has a key hole and a key safe.
  • Features at a suitable height for a wheelchair user include: the key hole.
  • Features not positioned at a suitable height for a wheelchair user include: the key safe.
  • There is a single manual door which opens away from you.
  • The width of the opening is 79cm.
  • The entrance opening has a minimum height of 200cm.
  • There is a second manual door which opens away from you.
  • The width of the opening is 77cm.
  • The second opening has a minimum height of 200cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
  • There is a coat hook at the entrance which is 188cm from the floor.
  • There is a metal grate in front of the entrance which may present a trip hazard.

Lounge

  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the opening is 76cm.
  • Internally the door has a low colour contrast.
  • The door into this room has a minimum height of 200cm.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • Facilities/features in the lounge/living areas include; sofas, armchairs, a coffee table and a television.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the table is 41cm.
  • There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • The colour contrast between the floor and walls in the lounge/living areas is medium.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lounge (Sitting Room)

  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the opening is 74cm.
  • Internally the door has a low colour contrast.
  • The door into this room does not have a minimum height of 200cm.
  • The door height is 190cm.
  • Facilities/features in the lounge/living areas include; armchairs and a coffee table.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the table is 49cm.
  • There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • The colour contrast between the floor and walls in the lounge/living areas is medium.
  • Lighting levels were even at the time of the survey.
  • There is an additional door into this room with a door opening width of 70cm.
  • The additional door into this room does not have a minimum height of 200cm.
  • The height of the additional door is 194cm.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.

Dining Room

  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the opening is 75cm.
  • Internally the door has a low colour contrast.
  • The door into this room has a minimum height of 200cm.
  • There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
  • There are chairs without armrests available.
  • There is not a seat at a suitable height for a wheelchair user to transfer.
  • The height of the seat is 49cm.
  • The dining table is at a height of 76cm.
  • The distance between the floor and the underside of the dining table is 73cm.
  • Lighting levels were even at the time of the survey.
  • All flooring is smooth and even.
  • The colour contrast between the walls and floor is medium.
  • There is an additional door into the dining room with a clear width of 93cm.
  • The additional door into this room has a minimum height of 200cm.

Kitchen

  • The kitchen is located at the rear left of the property.
  • There is step-free level access into the kitchen.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the opening is 76cm.
  • Internally the door has a low colour contrast.
  • The door into this room does not have a minimum height of 200cm.
  • The door height is 189cm.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) in the majority of the kitchen.
  • Facilities/features in the kitchen areas include; a fixed height sink, a fridge freezer, an oven, a hob, a microwave, a kettle and a toaster.
  • All flooring in the area is smooth and even.
  • The colour contrast between the floor and walls in the kitchen areas is medium.
  • Lighting levels were even at the time of the survey.
  • The worktops/counters are at a height of 89cm.
  • The counters/worktops have a less clear colour contrast to the wall.
  • There are overhead and under counter cupboards/units available for worktops/counters.
  • The cupboards/units have a less clear colour contrast to the floor and to the oven.
  • The cupboard/unit and fridge/freezer door handles are not easy to grip.
  • The oven and fridge/freezer door handles have a low colour contrast.
  • The sink tap types are twist turn mixer.
  • The door to the dining room has an opening width of 94cm.
  • The additional door into this room has a minimum height of 200cm.

Stairs

  • The floors which are accessible by stairs are G, 1.
  • There are 15 steps between floors.
  • The steps are not clearly marked with a handrail on the left going up.
  • The highest step is 18cm high.
  • Lighting levels are low.

Standard Bedroom (Left Double)

  • This bedroom is located on the first floor, ahead on the left from the top of the stairs.
  • Once on this floor, there is step-free level access to this bedroom.
  • There is step-free level access into this bedroom.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 70cm.
  • The door into this room has a minimum height of 200cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The colour contrast between the bedroom walls and floor is medium.
  • The bed type is double.
  • The height of the bed to the top of the mattress is 63cm.
  • The bed does not have a footboard.
  • There is a desk chair without armrests and an armchair available in the bedroom.
  • There is a seat at a recommended height (between 45cm and 48cm).
  • Flooring in the room is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bedroom (Twin)

  • This bedroom is located on the first floor, to the left from the top of the stairs.
  • Once on this floor, there is step-free level access to this bedroom.
  • There is step-free level access into this bedroom.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 76cm.
  • The door into this room has a minimum height of 200cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The colour contrast between the bedroom walls and floor is medium.
  • The bed type is twin.
  • The height of the bed to the top of the mattress is 62cm.
  • The height to the top of the mattress of the second bed is 62cm.
  • The twin beds can be put together.
  • The beds do not have a footboard.
  • There is a chair without armrests available in the bedroom.
  • There is a seat at a recommended height (between 45cm and 48cm).
  • Flooring in the room is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bedroom (Right Double)

  • This bedroom is located on the first floor, ahead and to the right from the top of the stairs.
  • Once on this floor, there is step-free level access to this bedroom.
  • There is step-free level access into this bedroom.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 71cm.
  • The door into this room has a minimum height of 200cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The colour contrast between the bedroom walls and floor is low.
  • The bed type is double.
  • The height of the bed to the top of the mattress is 63cm.
  • The bed does not have a footboard.
  • There is a desk chair without armrests and an armchair available in the bedroom.
  • There is a seat at a recommended height (between 45cm and 48cm).
  • Flooring in the room is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bathroom

  • There is step-free level access into the room.
  • The bathroom door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 76cm.
  • Internally the door has a medium colour contrast.
  • The door into this room has a minimum height of 200cm.
  • The door has a lever twist lock.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • All flooring in the bathroom is smooth and even.
  • The bathroom has not got a non-slip floor.
  • Lighting levels were even at the time of the survey.
  • The height of the toilet seat above floor level is 42cm.
  • There is a push button flush.
  • The wash basin tap type is lever mixer.
  • The bathroom has: a bath and a shower with stepped access.
  • The bath is at a height of 56cm.
  • The bath tap type is lever mixer.
  • There is an adjustable, detachable shower head and a fixed overhead shower head.
  • The shower controls are twist turn.
  • The following have a high colour contrast with their surroundings: the floor and the toilet seat.

Exit (to Garden)

  • The exit is located at the rear of the property, adjacent to the kitchen.
  • There is not step-free access at the exit.
  • There is a single manual door which opens towards you.
  • The width of the opening is 71cm.
  • The exit opening does not have a minimum height of 200cm.
  • The exit opening height is 188cm.
  • There are 8 steps beyond the exit, which are unmarked, with a handrail on the right going down.
  • The handrail covers all steps.
  • The steps are not at the recommended height (between 15cm - 18cm).

Utility Room

  • This room is located in the garden.
  • There is step-free level access into the room.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the opening is 66cm.
  • Internally the door has a low colour contrast.
  • The door into this room does not have a minimum height of 200cm.
  • The door height is 176cm.
  • There is not room for wheelchair users to manoeuvre (150cm x 150cm) in the room.
  • The minimum width in the room is 120cm.
  • Facilities/features in the room include: a sink and a washer dryer.
  • Flooring in the utility room is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • The area does not have a non-slip floor.
  • The colour contrast between the floor and walls in the room is low.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The worktops/counters are at a height of 91cm.
  • The counters/worktops have a less clear colour contrast to the wall and to the sink.
  • The sink tap types are twist turn mixer.

Outdoor Seating Areas (Rear of the Property)

  • The following outdoor areas are available: garden and patio.
  • The majority of pathway widths are under 120cm.
  • The surface of the outdoor seating area includes an uneven hard surface and a natural surface.
  • Seating is available on the patio.
  • Facilities in this area include: a patio table and seats with armrests.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the table is 71cm.
  • The distance between the floor and the underside of the tables is 68cm.