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Marks and Spencer Simply Food Southampton General Hospital

Southampton General Hospital, Level C, Tremona Road, Southampton, SO16 6YD

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Millbrook.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach

  • The store is within The Southampton General Hospital, on level C of Centre Block.
  • There is step free access on the approach to the store.
  • The surface of the approach is vinyl.

Outside Access

  • This information is for the entrance located on Level C of Southampton General Hospital.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the till/counter.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • The Click and Collect counter is located There is no Click & Collect counter. Customers simply need to ask any member of staff who will get the order.
  • Comments View
    • The hearing loop was not working at the time of visit.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter from the main corridor on Level C.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are self service till(s) (Scott tills) in the Food Hall.
    • Staff can provide assistance with using the self service till(s) (Scott tills).
  • Comments View
    • There are 8 self service tills. One till has a lower screen and payment machine along with knee space for a wheelchair user. For this till, the payment machine is 97cm from the floor and the maximum height of the touch screen is 117 cm from the floor. The knee gap is 64cm wide.
    • The other self service tills have a payment machine height of 109cm and a maximum touch screen height of 130cm.

Toilet with Adaptations

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • A Changing Places facility is available within the hospital.
  • There is an accessible toilet available within the hospital.
  • Standard toilets are available within the hospital.
  • Baby changing facilities are available within the hospital.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.